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“Very nice stay - highly recommend” 5 of 5 stars
Review of Residence Inn Herndon Reston

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Residence Inn Herndon Reston
3.0 of 5 Hotel   |   315 Elden Street, Herndon, VA 20170   |  
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Ranked #13 of 20 Hotels in Herndon
Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
“Very nice stay - highly recommend”
5 of 5 stars Reviewed March 15, 2013

I had a wonderful stay at the Residence Inn Herndon. Check-in was quick and efficient; the clerk was very nice and gave me a choice of rooms/buidings. The room was very clean and well organized. I appreciated the HD TV and the number of channels as many hotels only have a limited selection of channels and are non-HD. Also, I left behind some jewelry and frantically called in the hopes that housekeeping would have turned it in and they did, thankfully. My one complaint would be that the room smelled of cigarette smoke - it wasn't strong but definitely distinctive. I didn't tell the front desk but I'm sure they would have taken care of it had I alerted them. Had it been stronger I would have said something. I travel to the area quite frequently and this is now my top hotel choice.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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89 reviews from our community

Traveler rating
    45
    29
    9
    3
    3
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16
14
7
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
new orleans
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 8, 2013

This Residence Inn is exactly what you would expect: large rooms, clean, well kept common areas and grounds, etc. What makes this property stand out is the quality of the staff. I found all to be courteous, efficient, and eager to make our stay perfect. From the kind security guard, who spent a few minutes with me at midnight while I was unpacking my car talking about Django Reinhardt (but I realized after was also watching my things and allowing me to run back and forth from my car to the room unloading my stuff without having to lock/unlock the car each time) to Mauricio at the desk who responded to my request for a specialized map, which he could have easily blown off but instead made numerous unsolicited attempts to come up with exactly what we needed, and pretty much everyone else in between, the staff was top-notch. Kudos to the staff and management, this is the quality and level of service all hotels should aspire to.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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fredyt3
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 24, 2013

The Residence Inn located in Reston, VA was a good choice as we needed to be near Washington, D.C. The distance is approximately 23 miles. The venue is right off the 267 Toll Road and easily connects to D.C.

When you first look at the venue it appears out dated, however, no worries, as it has been completely remodeled and the rooms are fresh as well as other amenities at the property.

There is a Safeway market next door and plenty of restaurants shops within blocks of the hotel. The Residence Inn brand affords you a full kitchen so you are able to prepare your food. There is plenty of parking and if you are looking for a mid-range place to stay, with a reliable brand you will find it very accommodating.

The only issue we experienced was the electrical stove. It malfunctioned so we couldn't use the oven. Although maintenance quickly came to service our needs, we simply decided to not use the stove part of the oven.

Room Tip: The property features pods or townhome style sections. Our room was one bedroom and included a sof...
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Denver, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed January 21, 2013

I am a Marriott Gold member and have stayed at numerous hotels in the US., this one being my most frequent stay. I was here for two weeks. The hotel smelled of urine and fresh paint. It was very loud (at one point my neighbors staying awake and partying until 3am) even though I requested a quiet area. Two calls to the front desk produced no results. I have never had a bad experience with a Marriott property until now. I do not recommend staying here.

Also, I paid $169.00/night but the rates on the door claimed $250.00/week?

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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Top Contributor
63 reviews 63 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 20, 2013 via mobile

We got a two storey apartment with much more space and facilities than we needed for about 100$, breakfast included. Free spacious parking, shops in the vicinity, quite close to Dulles airport and not too far to Washington downtown (except rush hours!). It is a classic Residence Inn by Marriot ideal for longer stayings than two or three days. It is also close to a famous outlet shopping mall.

Stayed June 2012, traveled on business
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West Virginia
Top Contributor
67 reviews 67 reviews
27 hotel reviews
Reviews in 39 cities Reviews in 39 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 17, 2013

This hotel is very nice. The room was very spacious (although the kitchen was fairly small) and it was very clean. It would be perfect for an extended stay. The free breakfast was mediocre at best. It consisted of a usual continental breakfast with four hot foods (eggs, sausage, Canadian bacon, potatoes, etc.), but it was far from spectacular. The only problem I had with this hotel was the distance to the Metro (17 miles), but the staff helped with directions. Luckily, there is another Metro line under construction that will have a few stations very close to this hotel. This hotel, however, does have excellent customer service. I had booked a one week trip, but an emergency occurred at home and I had to check out immediately. They were more than accommodating and were kind enough not to charge me the fee for checking out early.

Room Tip: Rooms on the first floor have large glass doors that lead to the outside. So if you're someone w...
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 14, 2013

This hotel is fine if you do not have anyone in a room above you. The walls are thin and you can hear EVERYTHING! that goes on upstairs. I chose this hotel for an extended stay and everyone who has stayed above me has been very noisy, moving furniture, dropping heavy stuff on the floor making the building shake. Noise going on until 2 am. So far I have had to make 2 calls to the front desk. The food at night is not good, it's awful. The breakfast is ok, real eggs, meat. Housecleaning is very nice. That is the best of this hotel, the staff.

Room Tip: Walls are too thin, just hope you don't get noisy neighbors for an extended stay.
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  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Herndon Reston

Address: 315 Elden Street, Herndon, VA 20170
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Herndon Reston 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Residence Inn Herndon Reston Hotel Herndon
Herndon Residence Inn

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