This Residence Inn is exactly what you would expect: large rooms, clean, well kept common areas and grounds, etc. What makes this property stand out is the quality of the staff. I found all to be courteous, efficient, and eager to make our stay perfect. From the kind security guard, who spent a few minutes with me at midnight while I was unpacking my car talking about Django Reinhardt (but I realized after was also watching my things and allowing me to run back and forth from my car to the room unloading my stuff without having to lock/unlock the car each time) to Mauricio at the desk who responded to my request for a specialized map, which he could have easily blown off but instead made numerous unsolicited attempts to come up with exactly what we needed, and pretty much everyone else in between, the staff was top-notch. Kudos to the staff and management, this is the quality and level of service all hotels should aspire to.
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- Also Known As:
- Residence Inn Herndon Reston Hotel Herndon
- Herndon Residence Inn