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All 21 Herndon hotels

Residence Inn Herndon Reston: Traveler Reviews

3.0 of 5
315 Elden Street, Herndon, VA 20170
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Ranked #12 of 21 hotels in Herndon
Most recent review
4 of 5 stars Reviewed February 8, 2013
thetate new orleans
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58 reviews from our community

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new orleans
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“very comfortable”
4 of 5 stars Reviewed February 8, 2013

This Residence Inn is exactly what you would expect: large rooms, clean, well kept common areas and grounds, etc. What makes this property stand out is the quality of the staff. I found all to be courteous, efficient, and eager to make our stay perfect. From the kind security guard, who spent a few minutes with me at midnight while I was unpacking my car talking about Django Reinhardt (but I realized after was also watching my things and allowing me to run back and forth from my car to the room unloading my stuff without having to lock/unlock the car each time) to Mauricio at the desk who responded to my request for a specialized map, which he could have easily blown off but instead made numerous unsolicited attempts to come up with exactly what we needed, and pretty much everyone else in between, the staff was top-notch. Kudos to the staff and management, this is the quality and level of service all hotels should aspire to.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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fredyt3
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Residence Inn - Reston, VA”
4 of 5 stars Reviewed January 24, 2013

The Residence Inn located in Reston, VA was a good choice as we needed to be near Washington, D.C. The distance is approximately 23 miles. The venue is right off the 267 Toll Road and easily connects to D.C.

When you first look at the venue it appears out dated, however, no worries, as it has been completely remodeled and the rooms are fresh as well as other amenities at the property.

There is a Safeway market next door and plenty of restaurants shops within blocks of the hotel. The Residence Inn brand affords you a full kitchen so you are able to prepare your food. There is plenty of parking and if you are looking for a mid-range place to stay, with a reliable brand you will find it very accommodating.

The only issue we experienced was the electrical stove. It malfunctioned so we couldn't use the oven. Although maintenance quickly came to service our needs, we simply decided to not use the stove part of the oven.

Room Tip: The property features pods or townhome style sections. Our room was one bedroom and included a sof...
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
1 review
“Just an average hotel”
2 of 5 stars Reviewed January 21, 2013

I am a Marriott Gold member and have stayed at numerous hotels in the US., this one being my most frequent stay. I was here for two weeks. The hotel smelled of urine and fresh paint. It was very loud (at one point my neighbors staying awake and partying until 3am) even though I requested a quiet area. Two calls to the front desk produced no results. I have never had a bad experience with a Marriott property until now. I do not recommend staying here.

Also, I paid $169.00/night but the rates on the door claimed $250.00/week?

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
“Classic Residence Inn spacious rooms near Wash DC”
4 of 5 stars Reviewed January 20, 2013 via mobile

We got a two storey apartment with much more space and facilities than we needed for about 100$, breakfast included. Free spacious parking, shops in the vicinity, quite close to Dulles airport and not too far to Washington downtown (except rush hours!). It is a classic Residence Inn by Marriot ideal for longer stayings than two or three days. It is also close to a famous outlet shopping mall.

Stayed June 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Virginia
Top Contributor
56 reviews 56 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
30 helpful votes 30 helpful votes
“Great hotel, excellent service”
4 of 5 stars Reviewed January 17, 2013

This hotel is very nice. The room was very spacious (although the kitchen was fairly small) and it was very clean. It would be perfect for an extended stay. The free breakfast was mediocre at best. It consisted of a usual continental breakfast with four hot foods (eggs, sausage, Canadian bacon, potatoes, etc.), but it was far from spectacular. The only problem I had with this hotel was the distance to the Metro (17 miles), but the staff helped with directions. Luckily, there is another Metro line under construction that will have a few stations very close to this hotel. This hotel, however, does have excellent customer service. I had booked a one week trip, but an emergency occurred at home and I had to check out immediately. They were more than accommodating and were kind enough not to charge me the fee for checking out early.

Room Tip: Rooms on the first floor have large glass doors that lead to the outside. So if you're someone w...
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Residence Inn Herndon Reston

Also Known As:
Residence Inn Herndon Reston Hotel
Residence Inn Herndon Reston Hotel Herndon
Residence Inn Herndon
Herndon Residence Inn
Address: 315 Elden Street, Herndon, VA 20170
Phone Number:
Region: United States > Virginia > Fairfax County > Herndon
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotels in Herndon
#15 Family Hotels in Herndon
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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