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Residence Inn Herndon Reston: Traveler Reviews

3.0 of 5
315 Elden Street, Herndon, VA 20170
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Residence Inn Herndon Reston
Ranked #14 of 21 hotels in Herndon
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56 reviews from our community

    Trip type
Traveler rating
    26
    19
    7
    3
    1
Date Rating
Albemarle, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Very Happy Customer :)”
5 of 5 stars Reviewed October 17, 2011

Excellent hotel. Very nice, spacious rooms with a dishwasher, full size stove and fridge. They offer a free grocery service where they pick up any items at the grocery store for you and bring them to your room. Staff was very friendly. Not super cheap but not overly pricey considering the quality of everything. Daily morning breakfast was amazing... No complaints whatsoever. Was in town for the weekend for a friends wedding so only stayed 2 nights but so glad we did!!

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask MistiEudy about Residence Inn Herndon Reston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sterling
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Good Price and Nice Amenities”
4 of 5 stars Reviewed September 29, 2011

I was pretty pleased with this place. The free WiFi was definitely a plus for my wife and I. I was new to the area and we stayed here for 4 days until we found a decent apartment from touring a few of the options we looked at. The best part for me was the "Milwaukee's Frozen Custard" store across the street. I am originally from Milwaukee so I wanted to test it out and I now go there at least once a month. Overall, I have no complaints for the hotel and it was one of my better BW stays.

  • Stayed December 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask JoshuaSterling about Residence Inn Herndon Reston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herndon, Virginia
Top Contributor
69 reviews 69 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
38 helpful votes 38 helpful votes
“Excellent Marriott, a free Gold’s Gym pass, internet, breakfast and dinner four nights a week!!!”
5 of 5 stars Reviewed August 24, 2011

Excellent Marriott!!! Stayed for a month, had a descent hot breakfast but only served dinner four days a week. You can count on one of the four days only having finger foods in the evening but what was lacked in substance was made up for in customer service from faxes, scanners and even an occasional car wash. Since they don’t have a gym the Marriott provides a free key fob to the local Clocktower Gold’s Gym which is open 24hr/7; having lived in the area for several years I can attest to this being the best gym in the region IMO. The only complaint was the lack of insulation in the walls to the hallway making it a little louder than it should have been when others were coming and going. In all, I’d stay here again in a heartbeat.

Room Tip: Recommend the second floor to reduce the noise level
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  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Evolvingmonkey about Residence Inn Herndon Reston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rihva, Director of Sales at Residence Inn Herndon Reston, responded to this review
September 5, 2011
Hello Evolvingmonkey,

Thank you for choosing to stay at the Residence Inn Herndon, we truly appreciate it. I am so glad you enjoyed your stay...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ft. Lauderdale, FL
1 review
2 helpful votes 2 helpful votes
“Great staff, very welcoming and accommodating. Would ABSOLUTELY stay here again.”
5 of 5 stars Reviewed August 7, 2011 via mobile

I stayed at this hotel for nearly 70 consecutive nights beginning in April 2011, at the recommendation of a friend. I'm usually not a Marriott guy, only because there are better rewards programs out there. But I can say, without a doubt, that this hotel staff is far and above any that I have encountered, anywhere. Silvia helped me with the long term rate, James and the whole front desk crew worked miracles....seriously, I watched these guys help a 6 yo Chinese girl (spoke no English) who had wandered from her room get reunited with her parents, who had no clue that she had left. The GM Chris actually comes to the manager's reception and is more than personable and helpful. Housekeeper goddesses Margarita is a tireless worker, but always smiling! A great breakfast everyday...even when it's like IHop on busy weekend mornings, and be sure not to miss Wednesday night cookouts!! Really, I love these guys. Thanks for everything!

  • Stayed April 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Troutaddict about Residence Inn Herndon Reston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rihva, Director of Sales at Residence Inn Herndon Reston, responded to this review
September 5, 2011
Ernie!

It was nice to have you and your family stay with us. Thank you for such a nice review, we appreciate it. Don't be strangers if you are ever back in the area. We would love to have you again.

Best regards,
Silvia Lucero
Director of Sales
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PORT SAINT LUCIE, FL
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“a sisters trip”
5 of 5 stars Reviewed July 6, 2011

I stayed here on June 20 and 21st. The hotel was clean and the staff friendly and accommodating, The breakfast was different each day which was nice as was the light dinner which was much appreciated. The beds were clean and comfortable. The only problem we had was the air conditioner. The thermostat kicked into heat in the middle of the night and heated the room to 80 degrees. We did report this and the management apologized and said they would repair it. Overall a good stay.

Room Tip: Across the street, good ice cream!
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  • Stayed June 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask TPTAR about Residence Inn Herndon Reston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rihva, Director of Sales at Residence Inn Herndon Reston, responded to this review
July 7, 2011
Hello Leslie and Paula,

Thank you so much for choosing to stay with us at the Residence Inn Herndon. I do apologize for the inconvenience you experience with the air conditioning unit but am grateful that you alerted us of the problem. We have now fixed the air conditioning unit so that does not happen again. Thank you once again for staying with us and hope to see you both back again soon.
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Additional Information about Residence Inn Herndon Reston

Also Known As:
Residence Inn Herndon Reston Hotel
Residence Inn Herndon Reston Hotel Herndon
Residence Inn Herndon
Herndon Residence Inn
Address: 315 Elden Street, Herndon, VA 20170
Phone Number:
Region: United States > Virginia > Fairfax County > Herndon
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotels in Herndon
#16 Family Hotels in Herndon
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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Residence Inn Herndon Reston
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