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“Average Hotel...” 3 of 5 stars
Review of SpringHill Suites Herndon Reston

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SpringHill Suites Herndon Reston
3.0 of 5 Hotel   |   138 Spring Street, Herndon, VA 20170   |  
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Special Offer
Free Internet + Breakfast
Ranked #17 of 20 Hotels in Herndon
United States
Top Contributor
77 reviews 77 reviews
31 hotel reviews
Reviews in 35 cities Reviews in 35 cities
25 helpful votes 25 helpful votes
“Average Hotel...”
3 of 5 stars Reviewed September 3, 2012

Lower end Marriott hotel so the limited hotel amenities were expected. Breakfast was decent, located right in the hotel lobby. Toilet had issues prior to being in the hotel room I was given. Called for assistance and instead of moving me rooms, they just fixed the toilet and said if it should get backed up again they'll come back. Would I return, I'd look at other hotels in the area before I come back.

Warning: should you need a car rental, don't use their Hertz desk on location. TERRIBLE service! Not to mention, they won't keep your reservation time.

  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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159 reviews from our community

Traveler rating
    48
    76
    28
    4
    3
See reviews for
57
23
10
53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Worcester, Massachusetts
1 review
5 of 5 stars Reviewed September 2, 2012

Nice stay, very clean. We stayed here or a weekend visiting DC. The only "bad" thing I could say is the pull out bed was a little uncomfortable for my daughter but she made due. The breakfast was a perfect start the morning. Nothing to complain there. I would stay here again.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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West Chester, PA
Top Contributor
82 reviews 82 reviews
21 hotel reviews
Reviews in 30 cities Reviews in 30 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 22, 2012

They are currently renovating the lobby, but are doing a good job of making it a non-issue for guests. This is an unassuming SpringHill Suites, but the rooms are spacious, modern and clean. The most important thing to me when I get to a hotel is the room itself and not so much the lobby. If you are the same, you'll like this hotel. There are lots of choices for eating outside the hotel ranging from fast food to the most expensive steak housese in the area.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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North East, Pennsylvania
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 18, 2012

Property was in excellent shape, staff was most courteous and friendly. Rooms were clean and well kept. Rate was a bit pricey but, considering the locale, was not overpriced. A very enjoyable one week stay. Only disappointment was the limited pool hours (5PM to 10Pm).

Room Tip: Higher floor rooms seem to be less noisy
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  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 10, 2012

We just returned from this hotel and I have to say it is in a quiet area, very nice and clean. The only thing I did not like was that the housekeeper did not make the sofa bed we were using. Also, the door to the room was a bit off track and you had to really use your muscle to open/close. We found the door unlocked when we returned to hotel the one night and it was b/c housecleaning did not make sure it was locked. I don't like to be picky, but I do not want the door to my hotel room left unlocked/ajar. Otherwise, it is a good, clean very nice hotel. The breakfast was good, just make sure to get there early. I would stay here again, we all had a good night sleep. We would just make sure the door is working correctly next time.

Room Tip: If you are traveling with children, ask for a large room. Front Desk is very accommodating.
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Cheshire, Connecticut
Top Contributor
75 reviews 75 reviews
53 hotel reviews
Reviews in 48 cities Reviews in 48 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed August 9, 2012

I have stayed at the Sping Hill Suites Herndon/Reston a number fo times of the years, and never have been disappointed. The rooms are updated and have enough amenities to keep all four of us from being on top of each other. I have never had an issue with cleanliness, service or parking. The breakfast is your typical complimentary breakfast fare, but that is what you expect when staying at this type of acommodation. This hotel is consistently cheaper than many other area hotels, and I think it offers tremendous value with respect to its relatively convenient location to DC. I will be staying here again.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Huntingtown, Maryland, United States
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 7, 2012

Stayed last weekend at the SpringHill Suites Herndon/Reston, which is located about 10 minutes driving time to the Dulles Airport. This is a fresh, new, and well designed hotel that has great rooms for the price. Front desk was extremely helpful, and the bed was outstanding. Asked for extra pillows on the check-in, and they were there. The room was very clean and very updated with a great desk area, sofa, and television. The cost was vary reasonable for the weekend rate. Extended checkout without an issue. My only issue was housekeeping knocking on the door and barging in the room even when notified the room was occupied, and the breakfast was a bit weak. Other than that, excellent stay!

Room Tip: Great stay for a pre-flight trip or for a weekend stay.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Herndon Reston

Address: 138 Spring Street, Herndon, VA 20170
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Family Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Herndon Reston 3*
Number of rooms: 136
Official Description (provided by the hotel):
SpringHill Suites Herndon Reston provides easy access to the Reston Town Center, downtown Herndon and is located only 22 miles from the monuments and historical landmarks of Washington D.C. Guest suites are innovatively laid out, stylishly furnished and smartly designed to give travelers the flexibility needed to work efficiently and relax comfortably. Guests enjoy new hot and healthy breakfast options and comfortable suites appointed with mini kitchenettes, separate work spaces and complimentary internet access. ... more   less 
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Also Known As:
Springhill Suites Herndon Reston Hotel Herndon
Herndon Springhill Suites

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