My family and I have stayed at a number of hotels in Harrisonburg because my son goes to a university in the area. We decided to give The Village Inn a try, based on the reviews on Trip Advisor. While we found the hotel staff extremely helpful and polite, the room very clean, and the grounds well-kept, there are some simple improvements that we feel need to be made.
Pros:
Hotel has an interesting history. The owners and many of the employees are related. The staff is extremely friendly and helpful. Check-in and check-out was fast and easy.
The Village Inn Restaurant was a down-home place with tasty homemade dinner and breakfast buffets ($9.95 and $7.25, respectively).
We liked the outdoor pool and playground area for children.
Some rooms are suites, some have small balconies and some have kitchens.
This hotel is outside of the busier part of the city and has more quaint charm, but it is only 10min away from downtown H’burg.
Cons:
Our room had a decent, but obstructed view, of a mountain and I-81.
We smelled a septic tank smell when we were sitting on our balcony.
The hotel is situated on US-11, which is a noisy road. Throughout the night we heard trucks rumbling through. It was difficult to get a good night’s sleep.
The room was very large (bigger than most) and very clean however it smelled as though too many cleaning products were used and it smelled a bit musty. We were lucky to have windows that opened but one of our windows didn't have a working lock and the screen on the porch was tearing away at the bottom.
While the AC was easy to operate, it was extremely noisy to the point were we couldn’t hear the television.
The bathroom was very clean, had two sinks, a shower/whirlpool tub, and even had a window. However the complimentary soap is liquid soap in a dispenser.
While the mentioned inconveniences didn’t bother us too much, the one thing that turned us completely off was how uncomfortable beds were. The beds sagged in the middle and off to the side. To make matters worse, the mattresses were very thin and had little padding. We woke up with sore/stiff backs, shoulders, and bodies.
The other area which caused us concern was the state of the chairs in the room. They were worn out, old, and wobbly. Not comfortable at all.
Summary:
In order for us to stay here again, The Village Inn needs to update the beds and chairs. This area is what caused our review to go from a solid 3 rating to an okay 2 rating. There are some things that need to be fixed. It is an OK hotel at a reasonable price. We normally stay at Hampton Inn, Springhill Suites, Marriott Courtyard hotels (in general – not necessarily in H’burg) – we would go to one of these places before going to Village Inn in Harrisonburg.