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“This a very good hotel for business travel.” 5 of 5 stars
Review of Courtyard by Marriott Harrisonburg

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Courtyard by Marriott Harrisonburg
3.0 of 5 Hotel   |   1890 Evelyn Byrd Avenue, Harrisonburg, VA 22801   |  
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Ranked #12 of 23 Hotels in Harrisonburg
Columbia SC
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
“This a very good hotel for business travel.”
5 of 5 stars Reviewed September 19, 2012 via mobile

I found the hotel to be clean quiet and of high value for the cost. The breakfast area is very clean spacious and serves Starbucks products. No free breakfast but i think this leads to a quieter more relaxing and less busy time. There is a large table in the lobby area I uses for an impromptu meeting with some of my colleagues who were staying elsewhere and paying significantly more. Even though I have platinum status at another chain I stay here after two other less than happy experiences which I paid more for. The room was clean spacious and quiet.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHerbst, General Manager at Courtyard by Marriott Harrisonburg, responded to this review, October 10, 2012
Thank you for a great review. We are delighted that you like the new design and the Bistro. Our restaurant area and lobby is designed to better serve our guests when they need a larger space outside of their hotel room to conduct business or to have a friendly gathering with family or friends. The media pods and large table is the perfect location for those impromptu meetings. We look forward to having you stay at our hotel for future visits. Please contact me if we can assist you with any future reservations. Again, thank you for your comments.

Sincerely,


Sara Herbst
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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177 reviews from our community

Traveler rating
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    36
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Maryville, Tennessee, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 11, 2012

Nice room, The front desk guy didnt know how to get to the hotel from right around the corner, it woulda been good if they had free breakfast. It's kinda confusing in that area. The people at the waffle house were really nice.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHerbst, General Manager at Courtyard by Marriott Harrisonburg, responded to this review, October 10, 2012
Thank you for staying with us at the Courtyard, Harrisonburg. I am so happy you enjoyed a comfortable room. I apologize our desk staff were not able to provide better directions to our hotel. I will review that with our staff so that we can do a better job with that in the future. Again, thank you for staying with us and your feedback.

Sincerely,


Sara Herbst
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fredericksburg, Virginia
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 4, 2012

Right across the street from the hotel you can catch a free bus to and from the JMU stadium for the football games (blue line). It is wonderful not to have to worry about parking. We had a suite for our last stay which was huge. Our teenage daughter slept on the pull out couch and we slept in the bedroom in the king size bed. We had a large vanity in the bathroom which was separate from the tub and toilet. The room was clean and modern. The employees who work at the desk are nice and friendly. You have to book early for football weekends.

Stayed September 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHerbst, General Manager at Courtyard by Marriott Harrisonburg, responded to this review, October 10, 2012
Thank you for staying with us at the Courtyard, Harrisonburg. I hope you enjoyed the games and your stay with us. We appreciate the great rating of our hotel. Booking early for football games is a great idea and recommended. If I can ever assist you with reservations, please contact me. Many times, we will maintain an wait list if we are sold out. Again, thank you for staying with us and for taking the time to offer your feedback.

Sincerely,


Sara Herbst
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Senior Contributor
21 reviews 21 reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 27, 2012

The hotel was clean and modern. The beds were comfortable. Unfortunately, there was no counter space in the bathroom area. There was not enough room for our personal items by the sink. Our family of four used the bathroom as a changing room. We had to put our clean clothes on the floor while changing. A counter top or shelf between the toilet and bathtub would have made a huge difference. The clean towels were stacked on the edge of the bathtub. That's ok, but where do you put them while you're taking a shower. There was a refrigerator, but there was no microwave in our room. We used a microwave downstairs in the lobby. The modern TV was nice, but, at times, the picture seemed fuzzy. Overall, the room was clean and comfortable.

There is a large lobby, with plenty of seating. The employees were pleasant. There were work areas with computers, and meeting rooms. The breakfast area looked nice, but breakfast is not included with the price of the room. Our family of four decided our weekend breakfast would be cheaper and more filling at a local all-you-can-eat restaurant.

We went for a swim in the indoor pool during the day, only to be met by freezing water. The chart on the wall had temperatures taken that morning. They were obviously wrong. Even our young kids couldn't force themselves to stay for long in the pool. There was a sign on the door that said the hot tub was out of order, but we used it anyway. The hot water was a nice alternative to the freezing pool.

Stayed August 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHerbst, General Manager at Courtyard by Marriott Harrisonburg, responded to this review, October 10, 2012
Luke,

I apologize for the cool temperatures in our pool. I will check with our maintenace staff for any on going issues there. We strive to make our hotel comfortable for all our guests whether they are travelling for business or pleasure. The new Bistro offers fresh, quick food to our guests, but I do understand it can be difficult when travelling with a family. We do offer meal deals and stay for breakfast rates which includes breakfast for two adults and two children. Please be sure to inquire when checking for future reservations. You are also welcome to contact me directly. Adding a shelf in our bathrooms, is an excellent idea. I will review the possibilities there as I think it would be a benefit to all our guests. Thank you for staying with us and thank you for the feedback. Reviews such as your make such a difference in letting me know where we need to make improvements.

Sincerely,

Sara C. Herbst
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crestview, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 25, 2012

Stayed here while driving to PA. The hotel is emaculate. The room was big and the bed was very comfy. Had dinner at the bistro which was fantastic. Cassie, the bartender/chef was so nice and attentive. I will definitely stay here again.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHerbst, General Manager at Courtyard by Marriott Harrisonburg, responded to this review, October 10, 2012
Thank you for staying with us at the Courtyard, Harrisonburg. We are pleased you enjoyed your overall experience and I appreciate you taking the time to offer your feedback. We will review our lighting standards and address what we can do to make the lighting more comfortable and less harsh. Again, thank you and we hope you have a little more time during your next vist.

Sincerely,

Sara C. Herbst
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goldsboro, North Carolina
1 review
5 of 5 stars Reviewed August 23, 2012

I travel to Harrisonburg quite often and always stay at the Courtyard Marriott. I have always had an excellent experience. The staff and management have always been very friendly and accommodating. The newly renovated rooms are beautiful and well furnished. I even stayed during the recent renovation which can be somewhat of a challenge, but the staff did an excellent job of keeping inconveniences to a minimum. The new layout of the lobby, the improved wireless internet speed, and the ability to have a quick simple breakfast are major improvements that have resulted from the renovation. The location of the hotel and its easy access to Interstate 81, James Madison University, Massanutten and its Water Park, great local restaurants, and shopping make this an excelleent choice for anyone travelling to Harrisonburg.

Richard L

  • Stayed June 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHerbst, General Manager at Courtyard by Marriott Harrisonburg, responded to this review, October 10, 2012
Hello,

Thank you for the terrific comments regarding our hotel. I am happy to hear that we are your hotel of choice when visiting the Harrisonburg area. I am glad that our renovations did not inconvenience you during this visit. That was a challenging time, but our staff did work hard to minimize the impact on our guests. We are delighted that you like the new layout and improved services. We appreciate your loyalty and hope you continue to make our hotel your first choice when visiting Harrisonburg.

Sincerely,

Sara Herbst
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clover, South Carolina
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 23, 2012 via mobile

I can not say enough about our stay. From the front desk to the comfort of the room . Washer and dryer was a huge plus for a weeks worth of laundry we had college Ted. The bistro fabous but you pay for convence. Loved the staff and all in all it was a great stay

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHerbst, General Manager at Courtyard by Marriott Harrisonburg, responded to this review, October 10, 2012
Thank you for staying with us at the Courtyard, Harrisonburg. I am pleased that you enjoyed the convenience of the Bistro and our on site laundry facilities. Our staff work very hard and they will be pleased by your comments regarding their friendliness. I am glad you enjoyed our hotel and your visit to the area. Let us know if we can assist you with any future visits to the area.

Sincerely

Sara Herbst
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Harrisonburg

Address: 1890 Evelyn Byrd Avenue, Harrisonburg, VA 22801
Location: United States > Virginia > Harrisonburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Harrisonburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Harrisonburg 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Courtyard By Marriott Harrisonburg Hotel Harrisonburg
Courtyard Harrisonburg
Harrisonburg Marriott
Harrisonburg Courtyard

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