Bugs in bed, faucet fell off. Other than that the room was quiet, the pillows soft and mushy (no support) and the Internet worked. Breakfast was good, as usual and the staff very attentive. We will stay in Roanoke next time we travel up/down I-81, good Hampton Inn at that location.

We stayed here for a school event with a group. Group reservation was easy, and the staff were pleasant and flexible.

When we arrived, our rooms were in great shape. We had a great stay. The hotel is close to JMU.

There is an IHOP next door that is new and clean -- so that can be a great stop for breakfast before hitting the university.

The front desk was very helpful (Dana) on Saturday morning. I needed a lot of printer assistance -- the business center computers wouldn't download/print a WORD file attached to email. So that was the only discouraging event.

The check-in process was great. i wish i would have written down the name of the woman that checked me in. she smiled the entire time and made us feel very welcome. she also provided a list of nearby resturaunts. the list included detailed instructions on how to get to both local places and chains. i wished more hotels would do this. room was a typical hampton inn which means that it was above average. clean and smelled clean. easy to get to and far enough off of 81 that you cannot hear the road traffic. will stay here again.

Staff was pleasant, rooms were adequate Although being on the first floor you could hear a lot of the hall way traffic. Convenient to 81, shopping and restaurants. Breakfast was ok with varied assortment of fruit yogurt boxed cereals waffle eggs and oatmeal.