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“Skip the breakfast.” 4 of 5 stars
Review of Hampton Inn University Harrisonburg

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Hampton Inn University Harrisonburg
2.5 of 5 Hotel   |   85 University Blvd, Harrisonburg, VA 22801   |  
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Ranked #5 of 23 hotels in Harrisonburg
1 review
“Skip the breakfast.”
4 of 5 stars Reviewed October 28, 2012 via mobile

The breakfast was the worst I've ever had at a Hampton. Plenty of staff but evidently they never taste the food or just don't care. Not up to the Hampton Inn standards I'm accustomed to.
Rooms were exceptionally clean. Convenient location. Close to everything. I've been a faithful Hampton patron but again the breakfast issue is not a common occurrence. In Harrisonburg there are many hotels to pick from. If breakfast is not in important this Hampton is great.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanyaBly, General Manager at Hampton Inn University Harrisonburg, responded to this review, November 2, 2012
Thank you for your feedback; we understand your disappointment. Our complimentary hot breakfast is made up of traditional breakfast items, but may also include local dishes. We apologize thay you did not enjoy our selection. We appreciate your suggestions and will take them under considertion. On your next visit to the area, we hope you come visit us again so we can provide you with excellent service and the warm Hamptonality we are known for.
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215 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
Sloatsburg, New York
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 22, 2012

There was really nothing wrong with this hotel. The room was fairly clean, minus a few missed hairs in the bathroom, and the bed was comfortable. Hampton Inns tend to be quite consistent, and this location was no exception. The staff was polite, and the location was great for finding a bite to eat, or to pickup any sort of last min supplies. The eggs were on the salty side in the morning, but everything else seemed fine. I would stay here again,

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TanyaBly, General Manager at Hampton Inn University Harrisonburg, responded to this review, November 1, 2012
Thanks for your kind comments about your recent stay at our hotel. However, I am sorry to hear that your stay wasn't exceptional. We will work with our housekeeping staff and other team members to improve those areas you mentioned. Hope to see you return again soon. Safe travels.
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Delran, New Jersey
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 18, 2012

On the road for most of the day we pulled in to encounter a very friendly staff and fresh chocolate chip cookies.The hotel was very clean and quiet,just what we needed after a long day.Close to a large choice of places to eat and easy freeway access.Would stay here again.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loni C, Guest Relations Manager at Hampton Inn University Harrisonburg, responded to this review, December 19, 2012
Thank you for taking the time to submit a review. We are happy to hear that you had an enjoyable stay and that you were able to have some of our fresh baked cookies. We look forward to having you stay with us again in the future. Thank you again for your review.
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Pittsburgh, Pennsylvania
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 14, 2012

I was please with my stay at the Hampton Inn. The rooms are clean and in a great location. The breakfast was awesome and had a very large selection. I stayed here during parents weekend and they really made it a nice experience for out of town guests. I have no complaints about the hotel. However, the hallway corridors are painted a strange shade of green. But that was no big deal.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loni C, Guest Relations Manager at Hampton Inn University Harrisonburg, responded to this review, December 19, 2012
Thank you for your review. We are happy to hear that you enjoyed your stay over parent’s weekend. We try to make sure that every parent that is staying with us over that time has a wonderful stay. We hope that you enjoyed everything in your room. We look forward to having you stay with us again in the future! Thank you again for taking the time to submit your review.
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Pelham, New Hampshire
Top Contributor
377 reviews 377 reviews
79 hotel reviews
Reviews in 142 cities Reviews in 142 cities
198 helpful votes 198 helpful votes
4 of 5 stars Reviewed October 11, 2012

We didn't have a reservation and was greeted in a friendly and welcoming manner. Clean, comfortable, friendly and helpful. Appears to be a hotel that was converted from another brand. The corridors are an ugly lime green!!!!

Breakfast is OK....nothing special.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loni C, Guest Relations Manager at Hampton Inn University Harrisonburg, responded to this review, December 19, 2012
Thank you for taking the time to submit a review. We are happy to hear that you were greeted in a wonderful manner. I am sorry that you do not like the color of our corridors. I will pass your comments along to management. We look forward to having you stay with us again in the future. Thank you again for your review and for helping us to better serve our guests.
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Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 7, 2012 via mobile

James Madison's parents weekend is a crowded affair...lots of students,parents, and families. This hotel seemed like a nice oasis. The hotel though sold out did not feel or sound crowded. We had two rooms and they were able to provide us with an adjoining room! The rooms were clean and quiet! Usually free breakfast hotels have small cramped areas to try to get breakfast. This area was a spacious place with lots of nooks,tables and chairs to enjoy the generous breakfast. Way to go Harrisonburg Hampton Inn..this parent will return!

Stayed October 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loni C, Guest Relations Manager at Hampton Inn University Harrisonburg, responded to this review, December 19, 2012
Thank you for taking the time to submit an excellent review. We are happy to hear that you enjoyed your stay and our level of service over JMU’s Parents Weekend. We look forward to having you stay with us again when you are in Harrisonburg. Thank you again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 16, 2012 via mobile

Stayed here September 14 for a soccer tournament. Noticed too late at night that there was green mold on the A/C. No fridge in room, space was tight and hotel obviously older. Would opt for a newer hotel and one with clean a/c next time. Staff was very friendly.

Stayed September 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loni C, Guest Relations Manager at Hampton Inn University Harrisonburg, responded to this review, December 19, 2012
Thank you for taking the time to submit a review and for staying at Hampton Inn University Harrisonburg. We are sorry to hear that your AC Unit had mold on it. I have passed along your review to management for further review. Please also contact me at Loni@BeckCompanyHotels.com so we can obtain additional information about your stay. Our rooms are cleaned daily and with a little help from you, we can find out why your AC Unit had mold. Thank you again for your review and for your help in making us a better hotel.
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Additional Information about Hampton Inn University Harrisonburg

Address: 85 University Blvd, Harrisonburg, VA 22801
Phone Number:
Location: United States > Virginia > Harrisonburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Harrisonburg
#4 Romantic Hotel in Harrisonburg
#9 Family Hotel in Harrisonburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn University Harrisonburg 2.5*
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Also Known As:
Hampton Inn University Harrisonburg Hotel Harrisonburg
Hampton Inn Harrisonburg
Harrisonburg Hampton Inn

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