We arrived to drop off our luggage in room and left to attend a wedding for our son. Much to our surprise, when we returned to room the toilet was leaking around the base and when you flush, it would leak water in pools in the bathroom( had to put towels down to absorb water running everywhere) Also the bathtub would fill up when showering. ( How nice to stand in a bathtub of water when trying to dry off) and to top it off, the heating/air was not working. I reported these matters to the front desk to a male working there, told him I needed to change rooms as I have a Diabetic in room and could not go without heat or air. He stated no rooms available so I ask for blankets. He brought some blankets to room but stated he was not sure if they were clean or not as it has dirty spots on them! So, needless to say, we did not use the extra blankets as we did not know if they were clean. It was a very cool night but we made it through. When arriving at front desk, they greeted me by saying, "There you are!, we have been waiting for you!" I was caught by surprise, explaining to them the conditions of the room. The maintenance man said he has told the owner time and time again that the circuit breakers were weak for that room and needed to be replaced. Seems odd that they have a room with known problems and would still rent it out?? I made my arrangements well in advance so this is not a last minute arrival or just show up at desk. Although I received an apology, I was highly disappointed.
- Official Description (provided by the hotel):
- The Ramada Harrisonburg is conveniently located next to Cracker Barrel Restaurant in the gorgeous Shenandoah Valley of Virginia. The Ramada Harrisonburg is located just minutes from James Madison University, Rockingham County Fairgrounds, Massanutten recreation area, Skyline Drive and the Blue Ridge Parkway. Our hotel is proud to offer a host of valuable amenities at no extra cost to you. We are the ideal choice for a quick trip or a long stay. ... more less
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- Also Known As:
- Ramada Harrisonburg Hotel Harrisonburg
- Ramada Inn Harrisonburg
- Harrisonburg Ramada