Traveled 14hrs. on the road only to find they screwed up my reservation. I specifically booked a wheelchair accessible room w/ an accessible shower which the sales manager assured me would be available. Sure enough they put me in a room with an inaccessible bathroom. When I complained, the desk attendant who was more concerned with my credit card than being helpful or courteous, informed me that the room I reserved had been out of order since November due to storm damage. Why they couldn't have told me that in January when I made reservations is beyond me. I was left with the option of not showering for four days or going elsewhere. I went elsewhere...
- Also Known As:
- Hilton Garden Hampton Coliseum Hotel Hampton
- Hilton Garden Hampton Coliseum Hotel
- Hilton Garden Inn Hampton
- Hilton Hampton
- Hampton Hilton
- Reservation Options:
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