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“Zane will take care of you” 4 of 5 stars
Review of Country Inn & Suites Hampton

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Country Inn & Suites Hampton
2.5 of 5 Hotel   |   1551 Hardy Cash Drive, Hampton, VA 23666   |  
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Ranked #13 of 26 hotels in Hampton
Cape Fear, North Carolina
Top Contributor
59 reviews 59 reviews
35 hotel reviews
Reviews in 38 cities Reviews in 38 cities
15 helpful votes 15 helpful votes
“Zane will take care of you”
4 of 5 stars Reviewed July 18, 2013

Being that I would considered myself a Country Inn Suites Veteran. I am able to make this review without prejudice clear and satisfactory. The rooms are just as nice as any CIS hotel. Zane gets the job done. Any problem ask Zane. I must of lost my room key about 3 times and it was no problem for Zane. The hotel is central to many shopping and restaurant locations. It also is minutes from many historical sites and museums.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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70 people have reviewed this hotel

Traveler rating
    19
    22
    9
    5
    15
See reviews for
33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Woodbridge, Virginia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 4, 2013

I recently stayed at this location and it was very nice. Pam at the front desk was nice and accommodating,thanks for your good customer service. The room was nice, although it was close to the elevator it was quiet, a King suite with comfortable rest.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
niravdpatel26, General Manager at Country Inn & Suites Hampton, responded to this review, July 6, 2013
Thank you for your compliments. Next time we will try to get you away from that elevator. Thank you again.
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Hampton, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 22, 2013

I have never had a reservation, and arrived to the Hotel, and they give my room away to the guy in front of me when checking in. What an experience when traveling with your family. I had just drove from NY to VA and just couldn't drive anymore. That was the worst ever.

Room Tip: I'm unable to write anything to help in a situation as this.
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  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
niravdpatel26, Manager at Country Inn & Suites Hampton, responded to this review, June 24, 2013
I am truly sorry for your experience. Please call me at the hotel directly so I can assist you further.
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Chesterfield, Virginia
Top Contributor
69 reviews 69 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed February 15, 2013

This place is nice we got the hot tub in the room. There pool is nice size and private; they have a small weight room. The place is off from all the main traffic but located very close to the exit on 64. Very close to the hospital. We found it very relaxing and the beds were extremely comfortable. Enjoyed this stay very much. Very romantic, relaxing and fun it just fits what ever reason you are there. Enjoy

Room Tip: The rooms are inside entry not outside. Which I always feel safer. Any location is good. I also li...
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  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
niravdpatel26, Owner at Country Inn & Suites Hampton, responded to this review, February 17, 2013
Thank you very much for your review. We greatly appreciate it and I will glady share this with my staff. Thank you.
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Smithfield, Virginia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 15, 2013

My recent stay at this horel was by far my worst lodging stay ever and I travel on a regular basis. I had the unfortunate experience of having the same young lady check me in and out. I believe her name was Pat or Pam it was apparrent that she is dealing with a sustance abuse problem I say this because I could clearly detect the odor of stale liquor from the other side if the desk and her slurred speech was a clear indication of an underlying problem. I should have known that if management allowed this to be their guest first impression it would only get worst, and as I expected it did. The room was obviously cleaned to the minimum of requirements. I was greeted by a stale odor, poorly vacuumed floor, fingerprints on mirrors, urine stains around the toilet, Thankfuly I travel with some cleaning products due to previous bad experiences. Breakfast contained outdated milk, stale danish and and elderly lady that gave me the impression that I had interrupted her day when I asked for fresh milk. For these and a few other reasons I will look for lodging where they leave the light on for there guest the next time I travel to Hampton I suggest that you do the same.

Room Tip: Not at this location.
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  • Stayed February 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
niravdpatel26, Owner at Country Inn & Suites Hampton, responded to this review, February 16, 2013
I am truly sorry for your experience. Please call me at the hotel to discuss this matter further. I hope to hear from you soon. Thank you.
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North Carolina
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 17, 2012

From Pam at the desk to Peggy at breakfast to Sharon in housekeeping,it was the staff that made this trip a joy. Their desire to help, to be cheerful and to do their jobs well made this stay a great one. For me the bed was a bit hard bit all else was fine...a good stay at a reasonable price with a great staff!

Stayed October 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C'ville
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 1, 2012

My huby and stayed at this location twice in one week, not consecutive nights. the first night was ok, the bed was pretty uncomfortable and the room smelled funny, but we were so tired from driving and being at the hospital that it didn't matter much. The second night(different room) was much better and the bed was VERY comfortable. You can't lose with the breakfast and the cookies at the front desk are always yummy. It's very close to the hospital which was great.

Would definitely stay there again.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
niravdpatel26, Owner at Country Inn & Suites Hampton, responded to this review, October 2, 2012
Thank you very much. I will review this with my staff and look into your first stay. If there is anything we can do, please give us a call. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Country Inn & Suites Hampton

Address: 1551 Hardy Cash Drive, Hampton, VA 23666
Phone Number:
Location: United States > Virginia > Hampton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 26 hotels in Hampton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Hampton 2.5*
Reservation Options:
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Also Known As:
Country Inn And Suites Hampton
Country Inn & Suites Hampton Hotel Hampton
Country Inn Hampton
Hampton Country Inn

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