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Embassy Suites Hampton Roads - Hotel, Spa & Convention Center
3.5 of 5 Hotel   |   1700 Coliseum Dr, Hampton, VA 23666   |  
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Ranked #3 of 26 Hotels in Hampton
Brooklyn, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Luxury on a Dime”
5 of 5 stars Reviewed August 29, 2013

The Embassy Suites in Hampton Va are an unexpected delight. From the charming desk staff to the specious suites were available at a very reasonable price. Each employee you interact with to the plush, clean beds and the wide choice of TV channels made me wish my visit was longer. And the food/ room service was delicious and arrived at the right temperature. Food was a little salty for my taste but otherwise a great deal.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyHampton, General Manager at Embassy Suites Hampton Roads - Hotel, Spa & Convention Center, responded to this review, August 30, 2013
Dear zowadi,

Thank you for taking the time to post your review of the Embassy Suites Hampton Roads! We were delighted to hear that you enjoyed many of our amenities including our spacious two-room suites and our suite service. Thanks again for your nice comments and we hope to see you again soon!

Sincerely,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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484 reviews from our community

Traveler rating
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    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Fleetwood, PA, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 28, 2013

Very good hotel. Nice furnishings, attentive staff, clean room, good breakfast.Would stay here again. Will look for other embassy suite hotels in the future.Also good location. Interesting lobby. Never stayed at an embassy suites hotel before.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyHampton, General Manager at Embassy Suites Hampton Roads - Hotel, Spa & Convention Center, responded to this review, August 29, 2013
Dear Jerold P,

Thank you for your positive review! We were glad to hear that your first experience at an Embassy Suites brand hotel left a great impression. It is nice to know you found our staff to be helpful and our breakfast selection to your liking. We hope to see you again the next time you travel to the Hampton Roads area!

Sincerely,
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
4 of 5 stars Reviewed August 26, 2013

Very nice hotel, with an unbeatable location for the Hampton Coliseum and Conference Center. The breakfast is great and the staff are friendly and helpful. The only reason I would not return is the archaic policy of charging for WiFi access unless you are at least a gold Honors member. I would stay at a cheaper hotel to avoid this hassle.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyHampton, General Manager at Embassy Suites Hampton Roads - Hotel, Spa & Convention Center, responded to this review, August 28, 2013
Dear Greg P,

Thank you for taking the time to provide us with your review. It was nice to hear that you enjoyed our location in close proximity to the Hampton Coliseum and the Hampton Roads Convention Center. We do currently have a flat fee for Internet access and hope to eventually move to a tiered structure based upon bandwidth usage. Thank you again for your feedback and we hope to see you again the next time you travel to Hampton, Virginia.

Sincerely,
Hotel Management
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Richmond, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2013

We came for a weekend of quiet family time, and that is what we had. Even though there were multiple events, it was quiet enough for the the kids. The furniture wasn't as comfortable as I would have wanted, but the bed was awesome. Bathroom was clean.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyHampton, General Manager at Embassy Suites Hampton Roads - Hotel, Spa & Convention Center, responded to this review, August 22, 2013
Dear Claire B,

Thank you for your positive review. We are glad you and your family enjoyed your weekend visit to Hampton and hope you stay with us again the next time you're in town. Thanks again for your feedback!

Sincerely,
Hotel Management
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hampton, United States
1 review
5 of 5 stars Reviewed August 18, 2013

I really enjoyed my stay at the Embassy Suites Hotels. I ordered free snacks, and they were brought to my room very fast. My husband and I enjoyed breakfast. I would really recommend this hotel to anyone who enjoys luxury.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyHampton, General Manager at Embassy Suites Hampton Roads - Hotel, Spa & Convention Center, responded to this review, August 19, 2013
Dear Christina M,

Thank you for your positive review. It was nice to hear that you enjoyed your Premium Suite experience as well as our complimentary breakfast. We hope to see you again soon for your next visit!

Sincerely,
Hotel Management
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willingboro, United States
1 review
3 of 5 stars Reviewed August 16, 2013

never had a problem at this hotel before and have stayed many times but the bathroom was not clean and room service or lack there of was not efficient. asked for towels and received them after an 1hr. even though a maintenance worker was next door w/ a cart full of towels, our trash we had to empty on our own. felt like I was home, the help was not so helpful.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyHampton, General Manager at Embassy Suites Hampton Roads - Hotel, Spa & Convention Center, responded to this review, August 19, 2013
Dear Edna H,

Thank you for taking the time to post your comments regarding your recent stay with us. I apologize that your experience this time did not meet your expectation from previous visits. Please e-mail me directly at PHFCC_GM@Hilton.com so we may learn which room you were in and follow up with the room attendant. Thank you again for your feedback and we hope you give us another chance the next time you are in Hampton, Virginia.

Sincerely,
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olive Branch, Mississippi
Top Contributor
56 reviews 56 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed August 14, 2013

Stayed recently on a family vacation to the VB area. It was our first time to Virginia so we did not know the best locations to stay, but being a longtime Hilton user, I found this Embassy and have always been pleased with them. We arrived on a weekend and the place was so crowded with a family reunion. The elevators and breakfast areas were unbelievably crowded, of course this is not the fault of the hotel. After the weekend, we got a days break and here came the kid's basketball teams. Again, very crowded and busy. Not sure if we just hit during a bad time or what. Anyway, overall the hotel is a very nice ES, like you would be used to. I have to pay a huge compliment to one of the breakfast staff. My 6 year old tripped and dropped her tray of food on the way to the table and not only did he help clean it up, he returned in a few moments with a tray with the exact items on it! Now that is service!! Great job! I was very appreciative. The rooms were nice and modern, the lobby has a Starbucks, the pool area was nice, but at times crowded. As mentioned in the other reviews, they do charge a daily 9.95 for internet access, which is ridiculous. As far as location, we were going to Virginia Beach and also to the Williamsburg area so this hotel was right in the middle of the two. There are several places to eat nearby and a nice shopping area with a Target close as well.

Room Tip: stay away from large groups of kids if you can! Ha!
See more room tips
  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyHampton, General Manager at Embassy Suites Hampton Roads - Hotel, Spa & Convention Center, responded to this review, August 15, 2013
Dear tdiddyclan,

Thank you for your review regarding your recent family visit to the Embassy Suites Hampton Roads. We are glad you enjoyed the location of our hotel during your first trip to Virginia giving you easy access to both Virginia Beach and Williamsburg as well as local Hampton attractions. It was nice to hear that our breakfast attendant exceeded your expectations for customer service, and we will be sure to share your compliments. Currently we do offer complimentary Internet for Gold and Diamond HHonors Members and hope to eventually move to a tiered structure based upon bandwidth usage. We appreciate your feedback and hope to see you again the next time you visit Virginia!

Sincerely,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Hampton Roads - Hotel, Spa & Convention Center

Address: 1700 Coliseum Dr, Hampton, VA 23666
Phone Number:
Location: United States > Virginia > Hampton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Hampton
#2 Business Hotel in Hampton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hampton Roads - Hotel, Spa & Convention Center 3.5*
Number of rooms: 295
Official Description (provided by the hotel):
New Hotel. Reservations accepted for arrivals starting on June 15, 2005. ... more   less 
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Also Known As:
Embassy Suites Hampton Rd Convention Ctr Hotel Hampton
Hampton Embassy Suites

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