First read these reviews DO NOT read the hotels.com reviews. I wish I could go there and comment but I'm unable to.
This hotel had a prices that was up there with the embassy suites and had a jacuzzi suite. I thought that it was at least comparable. The main reason I choose this hotel was for the suite and that i could bring my dog. It was big, big mistake. I should have took notice when we noticed there was a bullet proof registration area.
First, I was sure one of the rooms was used for drug selling that I watched take place while we were waiting to check in. We arrived very late and didn't have options to change at the last minute so we went through with the process. Once we got to the suites that was behind the hotel and a restaurant I started to get really concerned. The area was isolated and cut off. There was only one way out.
The first room was unbelievable it smelled like mold as you as you walked in. The floor was so disgusting I was afraid of taking off my shoes and I didn't even want my dog walking on the floor. There were white blotches everywhere. We asked for a room change and they had a housekeeper in there before we arrived spraying it with fabreeze which means it smelled also. There were still some white blotches on the floor but not as many. I was convinced every room was like this so how could they charge what they were charging. There was mold all over the bathroom on the sofas, chairs and anything that had cloth on it. The hangers were broke, one of the doors the safety latch was broke.
I called them and said that we were not staying past one night. They apologized and agree to refund us the next day but they charged us the full rate for the room $150 for the suite. I immediately started calling around to other hotels. Ended up at the Clarion Inn, 100 times better, half the price.
Through the night the dog barked several times because there was so much activity all night long in the parking lot. We just did not have a restful not, which was all I was hoping for.
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