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Crowne Plaza Hampton Marina: Traveler Reviews

3.5 of 5
700 Settlers Landing, Hampton, VA 23669
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Crowne Plaza Hampton Marina
Ranked #7 of 27 hotels in Hampton
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172 reviews from our community

Traveler rating
    63
    52
    29
    10
    18
See reviews for
Families
39
 
Couples
48
 
Solo
12
 
Business
51
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Newport News, Virginia, United States
1 review
“none”
3 of 5 stars Reviewed December 3, 2012

I stayed one night at the hotel, on arriving I had asked for a Marina view room, but I was told there were none ( I think because I booked through internet), when I arrived at my room the bathroom was filthy, so I went to ask to move rooms, the girl said maintanence I guess had been working in the rooms and did not tell noone to clean it, so changed rooms, but the strange thing about this is the room I was switched to is the one they said they had nomore of, then this room the shower door was broken so taking a shower was hard, I was tired so did not feel like changing rooms again, ice machine was also broke, so I felt like most of my stay I rode the elevator. Also I think that no matter where a person books if the hotel breakfast is free it should not matter how much one paid for the room it should be free breakfast for all, I think it is being put in a second class when in the dining room and are asked do we have tickets for the buffett, but other than that the front desk staff were pleasant

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Debra B about Crowne Plaza Hampton Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary Elizabeth C, General Manager at Crowne Plaza Hampton Marina, responded to this review
December 4, 2012
Dear Debra,

Thank you for sharing your experience at the Crowne Plaza. I apologize for the areas that we may have fallen short. My staff and I strive on a daily basis to exceed the expectations of our guests so I will be sharing your comments with our team so can correct those concerns. I hope you will consider staying with us again.

Regards,
Mary Elizabeth Collins
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, Virginia
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Good Location, Great View, Friendly Bar”
4 of 5 stars Reviewed November 25, 2012

Stayed at Crowne Plaza on the Hamption Marina while on the business trip. Comfortable hoteel with a reasonable rate. Nice room with lots of space, desk and very neat view of the Hampton Marina. The hotel bar has a nautical theme, well run and with a nuatical atmospher (big surprize given the location but very well done). Breaffast was included in my room package and was nice with a chaoice of buffet or you could order eggs as you like them. Again a great view of the harbor. Nice "put you at ease " hotel.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask VirginiaRambler about Crowne Plaza Hampton Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary Elizabeth C, General Manager at Crowne Plaza Hampton Marina, responded to this review
December 4, 2012
Dear Virginia Rambler:

Thank you for sharing such nice comments about your stay with us here at the Crowne Plaza. I am glad that you were able to enjoy the breakfast room package as it is very popular with our guests. I hope that you choose to come and visit us again in the near future!

Happy Holidays!

Mary Elizabeth Collins
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lynchburg, Virginia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“It was all about the view!”
4 of 5 stars Reviewed November 19, 2012

There are advantages to checking in late in the evening, as I was upgraded to a room with a marina view! It was lovely looking out to the water at night time and just as enjoyable with morning coffee. Free parking, very friendly staff, and a super comfortable bed made this a great stay.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask likesbooksnbikes about Crowne Plaza Hampton Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary Elizabeth C, General Manager at Crowne Plaza Hampton Marina, responded to this review
November 26, 2012
Dear Guest:

Thank you for taking the time to offer such a nice review about our hotel. I am happy to hear that you were pleased with everything from the great view of our marina as well as our friendly staff. I hope you come back to visit us again soon!

Regards,
Mary Elizabeth Collins
General Manager
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Richmond, Virginia
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Comfortable and Friendly”
4 of 5 stars Reviewed November 17, 2012

We found this hotel to be very nice and convenient to the Hampton Coliseum. The staff was very friendly and helpful in informing us about local restaurants. The room was spacious and the bed was very comfortable!!!! I would love to see this hotel have an indoor pool to use all year.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by sheshe2u for Hampton
Ask sheshe2u about Crowne Plaza Hampton Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary Elizabeth C, General Manager at Crowne Plaza Hampton Marina, responded to this review
November 26, 2012
Dear Sheshe,

Thank you so much for sharing your feedback about our hotel. I am glad that our staff was able to assist you and offer some great suggestions about Hampton. The coliseum does a whole variety of shows, so if you are ever back in the area for another show, hopefully you will visit with us again.

Regards,
Mary Elizabeth Collins
General Manager
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Maryland
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
“Veey nice, very scenic”
4 of 5 stars Reviewed November 15, 2012

The entire experience was nice. They check in was nice, the room was nice, the staff were nice, the parking was plentiful, the location was nice. It was very nice. We were on a floor that was marked no smoking, but we smelled smoke in the halls. Once we got inside the room - nice!

Room Tip: Do yourself a favor, the difference between the room with the view of the marina and a regular room...
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Necola1 for Hampton
Ask Necola1 about Crowne Plaza Hampton Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary Elizabeth C, General Manager at Crowne Plaza Hampton Marina, responded to this review
November 26, 2012
Dear Necola,

Thank you for sharing your experience at our Crowne Plaza Hampton Marina hotel. I am glad that you offered the tip of reserving a room with a view because the view is awesome! Personally, I enjoy having the marina right out our back door! It just makes for a great backdrop for our downtown area of Hampton!

If you are in the area again, I hope you will choose to stay with us again!

Regards,
Mary Elizabeth Collins
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Crowne Plaza Hampton Marina

Also Known As:
Crowne Plaza Hampton Marina Hotel
Crowne Plaza Hampton Marina Hotel Hampton
Crowne Plaza Hampton
Hampton Crowne Plaza
Address: 700 Settlers Landing, Hampton, VA 23669
Phone Number:
Region: United States > Virginia > Hampton
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Hampton
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Nestled between renowned Hampton University and the celebrated Virginia Air & Space Museum, our lodging is the only waterfront hotel in Hampton, VA. Our newly renovated guest rooms provide floor to ceiling views of downtown Hampton or the Hampton River. ... more   less 
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