I have a rule of thumb, which is that I've never stayed in a Triple-A three diamond hotel/motel that hasn't been at least pretty good. This one was my first exception, especially disappointed because of the great Trip Advisor reviews.
I should note that I'm more of a Marriott/Sheraton/Hilton or above traveler than a comfort inn guy, so you could keep that in mind. But this was the best choice in Grundy. I inadvertently booked a smoking room, and the motel was full so they couldn't move me. Okay, my fault. But the whole smoking floor, not just the rooms, reeks of smoke. And the windows in the smoking rooms don't open (don't know about the other windows). Really? In the beautiful mountains with clean air, stuck in a smoking room and you can't open the windows (and what if you smoke and want to open the windows).
The room itself was on the small side, and seemed dingy. Old bedding, some dead bugs on the floor (it's the country, but still). Nor were the beds themselves terribly comfortable. Not an impressive room, not for 3 diamond place with great TA reviews. (Maybe some of the other rooms are nicer).
We had the heat on at night, and when I turned it up higher, it started emitting an awful smell, had to turn it off. Neither the night clerk nor when I checked out the day clerks seemed interested. This was NOT, as they contended, simply the "first time you turn the heater on for the season" smell. It was much worse than that, lasted longer, and made my wife and I feel a bit neauseous. Oh, and guess what, the window of course still didn't open, so we had to leave the door to our room open in the middle of the night for an hour and a half until the smell dissipated.
The lobby is okay, though it smells heavily of air freshener. The other guests are almost all construction workers working on nearby road projects. One of the desk clerks told us that Walmart is in walking distance which is true. What she didn't tell us is that it would be suicidal to walk there at night with no sidewalks, which fortunately we figured out by ourselves.
Anyway, if I had been expected a one-diamond barely adequate hotel, the best one can do in a small town, I wouldn't have been disappointed. But don't be fooled by the reviews.
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- Also Known As:
- Comfort Inn Grundy Hotel Grundy
- Grundy Comfort Inn
- Comfort Inn Grundy Virginia