Stayed at this HGI for 2 weeks for business and as a frequent traveler and Diamond member this HGI was somewhat old. A remodel is overdue for this hotel. Room seem outdated compared to other HGIs. I cannot seem to get the heat/air temp just right, either too hot or cold. The front desk personnel was hit or miss. One lady was nice and friendly and the other wouldn't say a word. I generally order a hot breakfast however the cook didn't seem like he wanted to be there so I opted for already prepared foods. I just didn't get the same feeling from other HGIs I have stayed. The bar counter top is inverted so the overhang is on the server's side not the patrons so you have to sit sideways or your knees will bump against the bar and you will be far away to sit and eat. Need to make some changes at this HGI.
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- Also Known As:
- Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
- Hilton Glen Allen
- Hilton Garden Inn Glen Allen
- Glen Allen Hilton