HORRIBLE customer service - I have never been treated so horribly by a hotel manager in my life. We were there for a soccer tournament, and when a few of the parents gathered in the lobby with some beverages, she called the cops on us instead of asking us politely to go elsewhere. NO JOKE!! They also wouldn't allow me to pay with a Marriott gift card I had purchased because I was getting a group rate, after our team rep called ahead to make sure we could. Very disappointing. That woman shouldn't be in the hospitality business.
- Official Description (provided by the hotel):
- The lobby has been re-imagined that will allow you to discover a different kind of style and space. Located in suburban Glen Allen and just minutes to the West End business district, this incredible hotel puts you at the doorstep of everything Richmond has to offer. You'll find fresh, airy public spaces that will provide new areas for down time or time to meet up. Find what you need to stay on track utilizing the lobby computer and printer while the free Wi-Fi helps you stay connected. Start your day with our free hot breakfast and come home to our revived guest suites that give you more flexibility for your stay. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Orbitz, Cheap Tickets, Hotels.com, Marriott, Odigeo, TripOnline SA and Tingo so you can book your SpringHill Suites Richmond Virginia Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Springhill Suites Richmond Virginia Hotel Glen Allen
- Springhill Suites Glen Allen
- Glen Allen Springhill Suites