I recently had a one-night stay at this hotel during a business trip and it was perfectly acceptable. I probably would not have selected to stay in this area of Richmond, but for the fact that my company's office is nearby. It is a bit far afield from the downtown area, for example.

The room and grounds were your standard Marriott experience. The bed and pillows were comfortable, the internet service fast and efficient, and the water pressure and temperature was perfect. The hotel public areas and rooms do show a bit of wear and are decorated in the usual conservative reds, greens and yellows, but you don't usually go to a Marriott for a cutting edge, modern experience.

The staff were all extremely friendly and efficient. Parking was self-service and plentiful. I would definitely recommend this hotel for a short business trip, but would not stay here for leisure.

We were greeted by a lovely lobby, well appointed seating area, view of bar area pleasant to the eye. Room was plush, bed was very comfortable, bathroom was top of the line. Drawback, no complimentary breakfast.

I enjoyed my weekend stay. The Hotel is nice but it is smelled little musty in the lobby area. The hotel staff was great; the restaurant never seem to open but we were able to recieved room service.
There are public areas that need work but my over all stay was nice. Room 559 I had not compliants about for the price.
If you would like an affordable place to relax for a second, it can be done at the Richmond Marriot West. It is not Luxurious and Fancy it is just a nice Hotel for the money. the Grounds are kept up Nicely. The Bell Staff ..... I was not sure why they were there. Overall, i enjoyed my stay.

My wife and I stayed at the Richmond Marriott West recently while attending a religious convention in Richmond. The location outside the hustle and bustle of Richmond made for a relaxing stay. Still, a wide array of restaurants and shopping was available nearby in Short Pump. Also, we found the room service very convenient for our breakfasts.