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Richmond Marriott West: Traveler Reviews

3.0 of 5
4240 Dominion Boulevard, Glen Allen, VA 23060
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Richmond Marriott West
Ranked #16 of 22 hotels in Glen Allen
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88 reviews from our community

    Trip type
Traveler rating
    25
    20
    33
    5
    5
Date Rating
Roanoke, Virginia
Top Contributor
56 reviews 56 reviews
14 hotel reviews
Reviews in 35 cities Reviews in 35 cities
23 helpful votes 23 helpful votes
“Well maintained but dated.”
3 of 5 stars Reviewed October 6, 2012 via mobile

Was a very nice top of the line hotel in its day but that day has past unfortunately. In dire need of a complete refurbishment. Concierge lounge is quite small but conveniently located and well stocked. My room was noisy-fairly large but the mattress needed replacement and my request for extra pillows was ignored. Plenty of free parking was a plus and convenient to Short Pump mall is another plus.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask hokie26 about Richmond Marriott West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
197 helpful votes 197 helpful votes
“Good for Business Trips”
3 of 5 stars Reviewed September 30, 2012

I recently had a one-night stay at this hotel during a business trip and it was perfectly acceptable. I probably would not have selected to stay in this area of Richmond, but for the fact that my company's office is nearby. It is a bit far afield from the downtown area, for example.

The room and grounds were your standard Marriott experience. The bed and pillows were comfortable, the internet service fast and efficient, and the water pressure and temperature was perfect. The hotel public areas and rooms do show a bit of wear and are decorated in the usual conservative reds, greens and yellows, but you don't usually go to a Marriott for a cutting edge, modern experience.

The staff were all extremely friendly and efficient. Parking was self-service and plentiful. I would definitely recommend this hotel for a short business trip, but would not stay here for leisure.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ChicagoVuitton75 about Richmond Marriott West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conway, South Carolina, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Room fit for a king”
5 of 5 stars Reviewed September 28, 2012

We were greeted by a lovely lobby, well appointed seating area, view of bar area pleasant to the eye. Room was plush, bed was very comfortable, bathroom was top of the line. Drawback, no complimentary breakfast.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Alex W about Richmond Marriott West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“NICE”
4 of 5 stars Reviewed August 30, 2012

I enjoyed my weekend stay. The Hotel is nice but it is smelled little musty in the lobby area. The hotel staff was great; the restaurant never seem to open but we were able to recieved room service.
There are public areas that need work but my over all stay was nice. Room 559 I had not compliants about for the price.
If you would like an affordable place to relax for a second, it can be done at the Richmond Marriot West. It is not Luxurious and Fancy it is just a nice Hotel for the money. the Grounds are kept up Nicely. The Bell Staff ..... I was not sure why they were there. Overall, i enjoyed my stay.

Room Tip: The Higher the Better.
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  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask A D about Richmond Marriott West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herndon, Virginia, United States
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
“Refreshing Location”
5 of 5 stars Reviewed July 28, 2012

My wife and I stayed at the Richmond Marriott West recently while attending a religious convention in Richmond. The location outside the hustle and bustle of Richmond made for a relaxing stay. Still, a wide array of restaurants and shopping was available nearby in Short Pump. Also, we found the room service very convenient for our breakfasts.

Room Tip: All the rooms are great. There is no need to be fussy.
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CharlesGies about Richmond Marriott West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Richmond Marriott West
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Additional Information about Richmond Marriott West

Also Known As:
Richmond Marriott West Hotel Glen Allen
Richmond Marriott West Hotel
Marriott Hotel Glen Allen
Marriott Glen Allen
Glen Allen Marriott
Address: 4240 Dominion Boulevard, Glen Allen, VA 23060
Phone Number:
Region: United States > Virginia > Glen Allen
Amenities:
Business Center Fitness Center Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotels in Glen Allen
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Richmond Marriott West is located in the Innsbrook office park, just minutes from Short Pump Mall. The hotel features a classy lobby bar, eclectic restaurant, more than 6000 square feet of meeting space and the fantastic service you have come to expect from Marriott. Innsbrook has beautiful landscaping and jogging trails that wind around the park's lakes. Nearby businesses include Capital One, Markel, Wachovia, Philip Morris, Genworth, PFG Food Group, CarMax and Circuit City. ... more   less 
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