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“Good for Business Trips” 3 of 5 stars
Review of Richmond Marriott West

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Richmond Marriott West
3.0 of 5 Hotel   |   4240 Dominion Boulevard, Glen Allen, VA 23060   |  
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Ranked #15 of 22 Hotels in Glen Allen
Chicago, Illinois
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
Reviews in 32 cities Reviews in 32 cities
172 helpful votes 172 helpful votes
“Good for Business Trips”
3 of 5 stars Reviewed September 30, 2012

I recently had a one-night stay at this hotel during a business trip and it was perfectly acceptable. I probably would not have selected to stay in this area of Richmond, but for the fact that my company's office is nearby. It is a bit far afield from the downtown area, for example.

The room and grounds were your standard Marriott experience. The bed and pillows were comfortable, the internet service fast and efficient, and the water pressure and temperature was perfect. The hotel public areas and rooms do show a bit of wear and are decorated in the usual conservative reds, greens and yellows, but you don't usually go to a Marriott for a cutting edge, modern experience.

The staff were all extremely friendly and efficient. Parking was self-service and plentiful. I would definitely recommend this hotel for a short business trip, but would not stay here for leisure.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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151 reviews from our community

Traveler rating
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    43
    45
    12
    11
See reviews for
36
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Conway, South Carolina, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 28, 2012

We were greeted by a lovely lobby, well appointed seating area, view of bar area pleasant to the eye. Room was plush, bed was very comfortable, bathroom was top of the line. Drawback, no complimentary breakfast.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 30, 2012

I enjoyed my weekend stay. The Hotel is nice but it is smelled little musty in the lobby area. The hotel staff was great; the restaurant never seem to open but we were able to recieved room service.
There are public areas that need work but my over all stay was nice. Room 559 I had not compliants about for the price.
If you would like an affordable place to relax for a second, it can be done at the Richmond Marriot West. It is not Luxurious and Fancy it is just a nice Hotel for the money. the Grounds are kept up Nicely. The Bell Staff ..... I was not sure why they were there. Overall, i enjoyed my stay.

Room Tip: The Higher the Better.
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  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herndon, Virginia, United States
Top Contributor
61 reviews 61 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 28, 2012

My wife and I stayed at the Richmond Marriott West recently while attending a religious convention in Richmond. The location outside the hustle and bustle of Richmond made for a relaxing stay. Still, a wide array of restaurants and shopping was available nearby in Short Pump. Also, we found the room service very convenient for our breakfasts.

Room Tip: All the rooms are great. There is no need to be fussy.
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smyrna, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 24, 2012

This place is nice. The staff was very friendly and personable. The only problem I had was the other guests who insisted on banging on the walls, when there was a little bit of commotion going on. It was the weekend for goodness sake, who sleeps at 9pm?? Good grief.
I enjoyed myself at this particular Marriott.

Room Tip: A good tip goes a long way here.
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virginia
Top Contributor
86 reviews 86 reviews
32 hotel reviews
Reviews in 43 cities Reviews in 43 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed July 23, 2012

We weren't very happy with this hotel. It needs a lot of tender loving care. The hall's carpet was dusty in the corners, old TV's with very limited stations, dirty telephones, the elevators made the worst noise, just knew we were going to stop, dinner in the restaurant was best left alone, there was a buffet in the morning, ok, but too expensive for what was there. The sheets on the bed never stayed on. Adventure west to the Short Pump area, lots of new hotels and the price is the same.

Room Tip: Facing the front on the concierge level
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  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, NC
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 4, 2012

My husband and I frequently stay at this hotel when we are visiting family in Richmond. The hotel is beautiful and the staff is friendly and helpful. Seden and Arman at the desk are superb. Ellen, Hester, and Abi in the diningroom see to our every need. I highly recommend this hotel.

Room Tip: the suites are wonderful and great for families where one person likes to sleep later.
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Richmond Marriott West

Address: 4240 Dominion Boulevard, Glen Allen, VA 23060
Location: United States > Virginia > Glen Allen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 22 Hotels in Glen Allen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Richmond Marriott West 3*
Number of rooms: 234
Official Description (provided by the hotel):
The Richmond Marriott West is located in the Innsbrook office park, just minutes from Short Pump Mall. The hotel features a classy lobby bar, eclectic restaurant, more than 6000 square feet of meeting space and the fantastic service you have come to expect from Marriott. Innsbrook has beautiful landscaping and jogging trails that wind around the park's lakes. Nearby businesses include Capital One, Markel, Wachovia, Philip Morris, Genworth, PFG Food Group, CarMax and Circuit City. ... more   less 
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Also Known As:
Richmond Marriott West Hotel Glen Allen
Marriott Hotel Glen Allen
Marriott Glen Allen
Glen Allen Marriott

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