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“NICE” 4 of 5 stars
Review of Richmond Marriott West

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Richmond Marriott West
3.0 of 5 Hotel   |   4240 Dominion Boulevard, Glen Allen, VA 23060   |  
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Ranked #14 of 22 Hotels in Glen Allen
Louisville, Kentucky
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“NICE”
4 of 5 stars Reviewed August 30, 2012

I enjoyed my weekend stay. The Hotel is nice but it is smelled little musty in the lobby area. The hotel staff was great; the restaurant never seem to open but we were able to recieved room service.
There are public areas that need work but my over all stay was nice. Room 559 I had not compliants about for the price.
If you would like an affordable place to relax for a second, it can be done at the Richmond Marriot West. It is not Luxurious and Fancy it is just a nice Hotel for the money. the Grounds are kept up Nicely. The Bell Staff ..... I was not sure why they were there. Overall, i enjoyed my stay.

Room Tip: The Higher the Better.
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  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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161 reviews from our community

Traveler rating
    44
    47
    46
    12
    12
See reviews for
38
17
14
77
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
Herndon, Virginia, United States
Level Contributor
64 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 28, 2012

My wife and I stayed at the Richmond Marriott West recently while attending a religious convention in Richmond. The location outside the hustle and bustle of Richmond made for a relaxing stay. Still, a wide array of restaurants and shopping was available nearby in Short Pump. Also, we found the room service very convenient for our breakfasts.

Room Tip: All the rooms are great. There is no need to be fussy.
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smyrna, Georgia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 24, 2012

This place is nice. The staff was very friendly and personable. The only problem I had was the other guests who insisted on banging on the walls, when there was a little bit of commotion going on. It was the weekend for goodness sake, who sleeps at 9pm?? Good grief.
I enjoyed myself at this particular Marriott.

Room Tip: A good tip goes a long way here.
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virginia
Level Contributor
101 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed July 23, 2012

We weren't very happy with this hotel. It needs a lot of tender loving care. The hall's carpet was dusty in the corners, old TV's with very limited stations, dirty telephones, the elevators made the worst noise, just knew we were going to stop, dinner in the restaurant was best left alone, there was a buffet in the morning, ok, but too expensive for what was there. The sheets on the bed never stayed on. Adventure west to the Short Pump area, lots of new hotels and the price is the same.

Room Tip: Facing the front on the concierge level
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  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Greenville, NC
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 4, 2012

My husband and I frequently stay at this hotel when we are visiting family in Richmond. The hotel is beautiful and the staff is friendly and helpful. Seden and Arman at the desk are superb. Ellen, Hester, and Abi in the diningroom see to our every need. I highly recommend this hotel.

Room Tip: the suites are wonderful and great for families where one person likes to sleep later.
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savage, Maryland, United States
Level Contributor
79 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 26, 2012

This is the fourth year I used this hotel out of many to choose from. I love the location. Very close to Short Pump shopping and there is an Awesome Wholefoods nearby along with several Starbucks. The Hotel Staff is always friendly and ready to help with any concerns. If your a runner, there are many places to run just right outside of the hotel.

  • Stayed June 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Level Contributor
89 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed June 13, 2012

I have stayed at the Marriott Glen Allen on several occasions for business. The hotel is fine, but could use a facelift. The bed is comfortable, and the bathroom is more than adequate. The furnishings are a bit outdated, and the wallpaper needs to be replaced, but my room has always been clean, comfortable, and well maintained.

The Concierge Lounge could use some other food options. The breakfast is always the same, and never seems to change. They also need to do a better job of cleaning the tables in the morning. There are not that many tables to start out with, and this morning most of them had not been cleaned, so there were dirty plates and glasses everywhere, and no clean table to sit at. There is really no excuse for that.

The pool is small as if the Fitness Center, but they are functional. The Front Desk Staff are always friendly. There is a nice bar are in the lobby to sit and have a drink.

When on a business trip, I don’t spend that much time at a hotel other than to sleep and shower. So for me, a comfortable and clean environment is what I am looking for after a long day at the office. I have always gotten that at the Marriott Glen Allen.

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Richmond Marriott West

Address: 4240 Dominion Boulevard, Glen Allen, VA 23060
Location: United States > Virginia > Glen Allen
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #14 of 22 Hotels in Glen Allen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Richmond Marriott West 3*
Number of rooms: 234
Official Description (provided by the hotel):
The Richmond Marriott West is located in the Innsbrook office park, just minutes from Short Pump Mall. The hotel features a classy lobby bar, eclectic restaurant, more than 6000 square feet of meeting space and the fantastic service you have come to expect from Marriott. Innsbrook has beautiful landscaping and jogging trails that wind around the park's lakes. Nearby businesses include Capital One, Markel, Wachovia, Philip Morris, Genworth, PFG Food Group, CarMax and Circuit City. ... more   less 
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Also Known As:
Richmond Marriott West Hotel Glen Allen
Marriott Hotel Glen Allen
Marriott Glen Allen
Glen Allen Marriott

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