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“Good Hotel, Odd Location” 4 of 5 stars
Review of BEST WESTERN PLUS Glen Allen Inn

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BEST WESTERN PLUS Glen Allen Inn
2.5 of 5 Hotel   |   8507 Brook Road, Glen Allen, VA 23060-4019   |  
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Ranked #11 of 22 Hotels in Glen Allen
Raleigh, NC
Top Contributor
110 reviews 110 reviews
70 hotel reviews
Reviews in 49 cities Reviews in 49 cities
89 helpful votes 89 helpful votes
“Good Hotel, Odd Location”
4 of 5 stars Reviewed October 24, 2012

Lovely modern decor, friendly front desk staff, nice bathrooms and a decent fitness room make this hotel a good choice if you're in the Glen Allen area. The beds are incredibly comfy! And the price made it a very good value. The drawbacks - and I wouldn't call them deal breakers - were a mediocre breakfast, slightly sketchy maid service (never emptied or cleaned my coffeepot, didn't replace coffee packs), and a central, but strange location surrounded by body shops and gas stations. Overall though, for the price, I would recommend.

Room Tip: Try to face road, not the highway, but it's no big deal either way.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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168 reviews from our community

Traveler rating
    48
    65
    34
    17
    4
See reviews for
61
42
11
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Virginia Beach, Virginia
Top Contributor
302 reviews 302 reviews
56 hotel reviews
Reviews in 119 cities Reviews in 119 cities
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed August 17, 2012

We enjoy Best Westerns. This one is simple but very nice. We chose it for the location which is convenient to Richmond and the Richmond suburbs. The staff is very nice. The breakfast is very good. We needed to leave early (before 6:30) but they made sure we had food available before that so we could eat before we left.
The room was spacious. The bed was comfortable. An excellent value.

Room Tip: Higher number rooms are farther from the elevator. The suites with kitchenette are very large and us...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed August 16, 2012

This is a good option for a reasonably priced hotel in the Richmond area. It is relatively new with a modern decor and it is in a quiet location with easy access to I-95. The front desk staff is helpful and the included breakfast is adequate.

  • Stayed March 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mebane, NC
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 7, 2012

I had a great stay at this Best Western. The Manager, Albert was the BEST!! He was always helpful. The free breakfast was pretty descent.This was a great location.....had lots of Restaurants to choose from not too far from hotel. The beds were VERY comfortable. I will definitely stay again when we are in the area.The only thing I did not like is that this is a smoking facility. Hopefully, they will change this.

Room Tip: Rooms were very roomy, especially the ones with the kitchen or the king with the sleeper sofa.
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 6, 2012

This is a new place and has not gotten its amenities together yet. Not really a "plus" location at this time. The manager has only been there 2 months and is working hard to fix problems. The full breakfast has no posted hours so unless you ask you can't tell what times food will be available. The 2 hot foods change daily so it can be disappointing if not your favorite. Due to building design the elevators are at one end. The king bed room was spacious and had a fold out sofa for additional guests. The fridge has no freezer section. The ice machines are on the first and third floors and not on the second. The pool hours are 10-9 and should be 9-10. The elevator smelled of smoke but it could be the type of cleanser in use. There are no service directories in the rooms and no TV listings. The TV is digital and flat screen and quite nice. We left notes with the manager and will try them again when we return to Richmond to see if they have improved.

Room Tip: Low number rooms are closest to the elevator for ease of access. View is of a car repair shop or tr...
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 17, 2012

Stayed here for a weekend and was pleasantly surprised. The hotel was modernized, service was excellent, was shocked the room had a full kitchen, and the grounds were very clean. The only complaint was that the elevator smelled of smoke but when brought to the staff's attention the manager saw that the problem was fixed. The location is not much for scenery but very close to fast food and eat-in restaurants and plenty of shops. Would definitely stay here again.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CINCINNATI
Top Contributor
70 reviews 70 reviews
12 hotel reviews
Reviews in 28 cities Reviews in 28 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed July 11, 2012

A great, peaceful place to stay. Good breakfast, bedding was comfy. Has a funky decor, newer hotel. Nice friendly staff at ck in/front desk. Stay here when in the area over the other places.
Very Nice, will be back again.

Room Tip: Always away from the elevator...
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Glen Allen Inn

Address: 8507 Brook Road, Glen Allen, VA 23060-4019
Phone Number:
Location: United States > Virginia > Glen Allen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 22 Hotels in Glen Allen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Glen Allen Inn 2.5*
Number of rooms: 62
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Also Known As:
Best Western Glen Allen Hotel Glen Allen

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