I have stayed at a number of Hyatt Places in the last few years and I have to agree that this one has seen better days.
It is hard to find at night when you're looking from Cox Road. Look for the taller Hilton Garden Inn and its next door. Parking is adequate but the lot seems a little dark at night.
The lobby has its standard front desk, sitting areas, breakfast area/bar but it lacked the welcoming warmth of some other locations. Seemed kind of sparse.
Staff was very nice. They greeted us every time we came through.
We were on the 3rd floor and it was very quiet. Same sitting area, desk, minibar that I'm used to. Yes, the tub/toilet room is small, but I really like the outer vanity area. Love the huge TV that swivels to be watched from either room, and I like their movie options.
The floors have some uneven spots and the doors need some paint. Things just seem a little dated. I didn't use the fitness room or pool so can't speak to those. I did not notice that the Internet seemed slow.
It's in a great area overall. Broad Street (to the west) has a ton of great shopping and restaurant choices. My mom and I had a nice time at the Short Pump mall.
Overall, I think for the price it's a good deal if you don't mind things being a little worn. If you're looking for brand new, then you might want to look at another option.
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- Also Known As:
- Hyatt Place Richmond/Innsbrook Hotel Glen Allen
- Glen Allen Hyatt
- Hyatt Glen Allen