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“Nothing to complain at all, Very pleasant stay” 5 of 5 stars
Review of Candlewood Suites Richmond West End Short Pump

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Candlewood Suites Richmond West End Short Pump
2.0 of 5 Hotel   |   4120 Tom Leonard Dr, Glen Allen, VA 23060   |  
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Ranked #3 of 22 hotels in Glen Allen
Richmond, Virginia
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“Nothing to complain at all, Very pleasant stay”
5 of 5 stars Reviewed April 10, 2013

I have been to this hotel couple of times and have spent close to 3 weeks during each of my visits. I would definitely consider this as one of the best budget hotel considering the facilities and the location proximity to all major groceries. Very clean rooms and ample space all around. Pet friendly and the front desk staffs were very cordial.

Definitely recommend this to everyone.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 people have reviewed this hotel

Traveler rating
    63
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    0
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Any
English first
Elizabeth City
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 1, 2013

My wife and I made a return visit to Richmond on good Friday and booked with our favorite place to stay. The staff here continues to do a wonderful job and there sevice is always excellent. Thank you again Martha and Jane for making our family feel warm and welcome. See you soon!!!!!!!!!!!!!!!!!!!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaylord, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2013

Even though this hotel does not offer a breakfast and does not have a pool it was a great place to stay. The friendliness of the hotel staff, especially the weekend front desk staff more than makes up for any shortcomings in amenities.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2013

I have been a resident of the Candlewood West End Short Pump for over 3 YEARS...yes...not weeks...thats years. I cannot speak more highly of the staff and service. The value of location, price and ample accommodations have made this a true home away from home. I would enthusiastically and without reservation recommend Candlewood West End to anyone who appreciates kind and friendly staff who are courteous, knowledgeable and eager to help a weary traveler either short term or extended.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2013

I had the opportunity to stay at this facility this week. I've stayed at other locations in the area and I will tell you, you will not find a better value or facility in the Glen Allen, VA area.

I travel here every other week on business and have stayed a several locations, thus being said I've found my place from now on and will not go anywhere else.

Great staff, clean facility and wonderful value! This is where you should visit if in town.

BC

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fayetteville, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 25, 2013

I travel year round to different locations for work and found the staff to be extreemly friendly and proffessional in this motel. Martha has been fantasic in making sure that we have everything we were looking for and at the right price and Christeen is fantasic about greeting us in a very friendly and professional manner. I have been traveling for 20 years now and found this motel to be extreemly clen and comfortable to live in. I recomend this location to all my friends, family and co-workers. I cannot say enough to explain the top quality of service that I haveexperienced durring my stay.

Room Tip: Let the staff choose as all the rooms are excelent.
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 21, 2013

I had stayed at this hotel for 6 months for business. The front desk staff are very friendly, Martha was very helpful and Christina and Jane have been exceptional to deal with, they listen to what you want and give 100 + effort. The housekeeping staff are exceptional at giving 100% effort in cleaning the rooms, I am and was very pleased with everything with this hotel. If I go back, it will be my number 1 choice, hands down.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Candlewood Suites Richmond West End Short Pump

Address: 4120 Tom Leonard Dr, Glen Allen, VA 23060
Phone Number:
Location: United States > Virginia > Glen Allen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#2 Best Value Hotel in Glen Allen
#4 Business Hotel in Glen Allen
#6 Family Hotel in Glen Allen
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Richmond West End Short Pump 2*
Official Description (provided by the hotel):
Consider Us Home at the Candlewood Suites extended stay hotel Richmond West- Glen Allen Short Pump, VA. The Candlewood Suites Richmond West End - Glen Allen Short Pump is a member of Priority Club & the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn & Staybridge Suites Hotels. Specializing in your extended stay experience, the Candlewood Suites hotel is perfect for government, project teams, training, relocation, temporary and corporate (near Oakwood) housing.The Candlewood Suites hotel is centrally located at exit 178 A off I-64 near I-95 , I-295 & I-288 on West Broad Street (Route 250); minutes from Downtown Richmond & Short Pump business (real estate) districts. Our location offers near access to Innsbrook & Westcreek Corporate Parks, Capital One, CarMax, Circuit City, Wachovia, Phillip Morris, Dominion Resources, Richmond Int l Raceway, Short Pump Town Center, University of Richmond, Kings Dominion & RIC Richmond Int l Airport. The Candlewood Suites Hotel offers apartment-like suites with all the conveniences of home to suit your extended stay and short-term hotel real estate needs. Our pet-friendly hotel (fee) offers studio and one-bedroom apartment-like suites featuring fully-equipped kitchens, spacious living and work areas, TV with DVD players and free wired Internet. Other features include free laundry facilities, fitness center, courtyard with grills and our signature Candlewood Cupboard. ... more   less 
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Also Known As:
Candlewood Suites Richmond West End Short Pump Hotel Glen Allen
Candlewood Suites Glen Allen
Candlewood Glen Allen
Glen Allen Candlewood Suites

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