We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Family Friendly” 4 of 5 stars
Review of Homewood Suites by Hilton Richmond-West End

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Homewood Suites by Hilton Richmond-West End to your Saves list
Homewood Suites by Hilton Richmond-West End
3.0 of 5 Hotel   |   4100 Innslake Drive, Glen Allen, VA 23060   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Offers & Announcements
2X Points Package
Ranked #5 of 22 Hotels in Glen Allen
Certificate of Excellence 2014
Elizabeth City, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Family Friendly”
4 of 5 stars Reviewed September 3, 2013

We stayed at this Homewood Suites while attending a soccer tournament for the kids. When we first arrived we discovered that the adjoining rooms we wanted with 2 adults, 2 teenagers and a 10 year old were not possible given the floor plan of the hotel. But the staff was quick to help us pick a 2 bedroom suite was the perfect accommodation on the same floor as the rest of the team. Breakfast was also suitable for kids and adults. They even had a western omelette for Sunday morning breakfast. The staff was also helpful when we needed to change rooms.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

263 reviews from our community

Traveler rating
    131
    83
    23
    17
    9
See reviews for
93
34
8
99
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Any
English first
Springfield
2 reviews
5 of 5 stars Reviewed September 2, 2013

I always stay here! The staff is amazing the accommodations are wonderful! The breakfast and evening reception! The area is great many things to do in a walking distance! The whole staff makes it their priority to make your day and to ensure you are satisfied

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radford, United States
1 review
3 of 5 stars Reviewed August 30, 2013

I've stayed at all the hotels in the Innsbrook area and this was my least favorite. I had some issues with cleanliness of my room, the cable channel selections was limited and the breakfast wasn't as good as its neighbor at Hampton Inn. I won't choose this one again with so many other choices in the area.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, United States
1 review
5 of 5 stars Reviewed August 29, 2013

We found our suite to be clean, comfortable and the kitchen well stocked. The staff was extremely helpful and friendly. The location was quiet and convenient and there is a lovely jogging/ walking path around the lakes in close proximity to the hotel.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 28, 2013

We made a reservation at this hotel for August 21. We did this as a convenience to a surgery center at which my husband was scheduled for foot surgery on August 22 to avoid traveling 100 miles early in the morning to arrive there at 7:15 a.m. It was a very wise decision to stay at this hotel.

We had requested a one bedroom suite on a high floor. Upon arrival, the nice young man at the front desk informed me that we would have to stay on the first floor but they had upgraded us to a two bedroom suite at the same rate for a one bedroom suite. As it turned out, we had two bathrooms, which was great, especially as we had to check out so early for my husband's surgery. The suite was spotless and the bed very comfortable. Also, it was very quiet. If the occasion every arises that we need to stay in Glen Allen, Virginia, or in the vicinity, we will certain stay at the hotel. It is located in a business park, very convenient to West Broad Street.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandler, Arizona
Top Contributor
162 reviews 162 reviews
32 hotel reviews
Reviews in 65 cities Reviews in 65 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed August 24, 2013

One of the nicer Homewood Suites I have stayed it. The room was big and the bed was super comfy. Good breakfast and coffee in the morning.
Two things kept this from a 5 start rating; I did not receive a wake call as scheduled one morning and my room did not get cleaned one day.

Aaron at the front desk was very nice and was a big help getting a billing issue taken care of for me.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central PA
Top Contributor
114 reviews 114 reviews
17 hotel reviews
Reviews in 47 cities Reviews in 47 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed August 19, 2013

I could not believe what we got for the money when staying here. This stay cost no more thatn a regular hotel room most places. We stayed in a one bedroom suite with our granddaughter and it was downright luxurious. We picked the room so we could watch t.v. after our granddaughter went to sleep. The bed and bedding were wonderful.The day we stayed the weather was a bit nippy for using the pool, I didn't expect that for that time of year. The breakfast was one of the best I have ever had in a hotel, many unexpected things like croissants, things to make your own "Egg McMuffins" lots of fruit and probably a lot of things I missed. Granddaughter was delighted with the strawberry cream cheese and the flavored coffee creamers for her decaf coffee. Staff was friendly and very helpful to us. I am looking forward to my next visit next year already!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Homewood Suites by Hilton Richmond-West End? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Homewood Suites by Hilton Richmond-West End

Address: 4100 Innslake Drive, Glen Allen, VA 23060
Phone Number:
Location: United States > Virginia > Glen Allen
Amenities:
Free Breakfast Kitchenette Restaurant Wheelchair access
Hotel Style:
#3 Romantic Hotel in Glen Allen
#5 Family Hotel in Glen Allen
#5 Business Hotel in Glen Allen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Richmond-West End 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Orbitz, Priceline, Cheap Tickets, Hilton Hotels, Hotels.com, Odigeo, TripOnline SA, Agoda, Hotwire and getaroom.com so you can book your Homewood Suites by Hilton Richmond-West End reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Richmond-West End Hotel Glen Allen
Glen Allen Hilton
Glen Allen Homewood Suites
Homewood Suites Glen Allen
Hilton Glen Allen
Homewood Glen Allen

Owners: What's your side of the story?

If you own or manage Homewood Suites by Hilton Richmond-West End, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.