First of all the staff is definitely first rate, very helpful. Any requests that we had concerning our jobs were met quickly. The kitchens, while a little small, are more than enough to make one's stay much more comfortable. My wife and I are doing contract work which requires a lot of hotel stays, I came from another hotel in the Extended Stay family to this one and our experiences have been nothing but awesome. The rooms are clean, large and very comfortable. The location is very central, everything you may need you can find within a couple of miles. The area is beautiful and both my wife and I have fallen in love with the Glen Allen area. We both highly recommend this establishment to anyone loking to stay in the Richmond area.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.
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Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.