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“Misconceptions about cleaning the cabin before leaving!” 3 of 5 stars
Review of New River Trail Cabins

New River Trail Cabins
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New River Trail Cabins
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307 Stockyard Road, PO Box 606, Galax, VA 24333   |  
Hotel amenities
Kernersville, North Carolina
1 review
10 helpful votes 10 helpful votes
“Misconceptions about cleaning the cabin before leaving!”
3 of 5 stars Reviewed July 27, 2011

Really enjoyed the place!
WITH EXCEPTION: My 86 yr old mother ask me to accompany her on a trip to Galax, knowing I would enjoy the hiking along New River Trail. As we were preparing to leave, my mom brought to my attention a laminated printout for quest in the cabins upon checkout.
It STATED(notice on the website, it ASKED that the following be done or a $50 fee would be added to your charge card!!!
- all linens must be removed form the beds
- all trash removed and taken to the garbage cans next to the office
- all dishes, glasses and silverware must be washed and put away. (How sure were we to eat off plates and sliverware which was left in this manner?) Health standards?
- the thermostat must be set to 75
Please note this cabin cost my mom $150 per night. With no additional services during the stay. And again, the website ASK that the above be done, in a much abbreviated text; and the printout in the cabin was in form of a demand that must be met or a $50 additional fee would be applied.
Honestly, I have stayed in hotels and lodges all over the US and Canada, and have never seen anything like this place on a guest...much less for the fee of $150 per night.
I would not do business with this merchant again, nor would I recommend this facility to anyone, based on the expections to perform your own cleaning of the cabin.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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16 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Winston-Salem, NC, USA
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 16, 2011 via mobile

We have stayed here twice and love it! Cabins have fully equipped kitchen, tile bathroom, & grill on deck overlooking beautiful creek. Perfect spot to relax after biking 51 miles of New River Trail!

  • Stayed July 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericksburg, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 6, 2011

We just spent 3 nights at the NR Trail cabins and had a wonderful stay. The cabin was clean, comfortable, and beautifully decorated. The cabin's back porch looked out over Chestnut Creek (my kids went wading & caught crawdads) and it's a stone's throw from the New River Trail where we spent hours hiking and biking. All the cabins were rented during our stay but it was incredibly peaceful and quiet. As we drove in one night, two deer were standing near one of the cabins. It's within walking distance of downtown Galax which has a great breakfast, lunch, & dinner spot (Chestnut Creek Coffee House) and lots of other quaint shops. We drove 5 hours from Fredericksburg for this trip and can't wait to return.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New River Trail Cabins

Address: 307 Stockyard Road, PO Box 606, Galax, VA 24333
Location: United States > Virginia > Galax
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Wheelchair access
Hotel Style:
Ranked #1 of 4 Specialty Lodging in Galax
Number of rooms: 11
Official Description (provided by the hotel):
Luxery Cabins nestled on Chestnut Creek in downtown Galax, VA. ... more   less 

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