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“Well Maintained Older Motel” 4 of 5 stars
Review of Knights Inn Galax

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Knights Inn Galax
1.5 of 5 Hotel   |   312 W. Stuart Street, I-77 and Highway 58 - West, Galax, VA 24333   |  
Hotel amenities
Ranked #2 of 5 hotels in Galax
Norfolk, VA
Top Contributor
114 reviews 114 reviews
54 hotel reviews
Reviews in 69 cities Reviews in 69 cities
151 helpful votes 151 helpful votes
“Well Maintained Older Motel”
4 of 5 stars Reviewed January 10, 2014

This Knights Inn is an old Mom-n-Pop motel a few blocks west of downtown. It has two buildings built into a hillside. The lower level building in front seemed to be where overnight travelers are assigned, while the upper level building in back seemed to cater to longer term stays.

All parts of the grounds and rooms were clean and well maintained. The rooms were large. The furniture was comfortable. The only item in my room that wasn’t functioning properly was the bathroom sink faucet. The “sweet spot” to shut off the water wasn’t at the bottom of the handle, and it took some finessing to find the right spot to shut off the flow. Everything else worked fine. The wifi was consistent throughout my stay.

Check in and out was handled quickly and correctly by friendly staff members. Breakfast was a very basic collection of cereals and pastries, but it was fresh and adequate to start the day. The staff was knowledgeable about businesses in town, offering some good recommendations about restaurants and the locations of stores.

Overall, I enjoyed my visit and will return here if I’m ever in this part of the world again.

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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36 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Hyattsville, Maryland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 5, 2014

Our room was very old and dirty. The carpets look like they have never been cleaned. The only fair thing about the room was the size. The staff are very nice and accommodating but that does not make up for the room condition.

Room Tip: Do not stay here
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  • Stayed January 2014, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galax, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 5, 2014

Great place to stay. Very inviting. Friendly service and comfortable accommodations. A perk that I found very comforting was the availability to have your pet along with you. Good rates and quality rooms.

Room Tip: Good choices. Smoking or non smoking. And also pet friendly.
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  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galax, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 28, 2013

I don't know where all of the good reviews are coming from for this hotel, but they must have been paid to say these things! This hotel is not only dated but NASTY! I don't mind the dated part, but the NASTY is unacceptable! First of all, I booked the room on pr-line, and when I got there I had to pay an additional $10 a night for a room with a Queen bed After going inside I realized that I should have stayed away! There was mold or mildew around the bathroom door casing, on the tub and shower, and above the shower the paint had peeled and mold showing there also!
Sine we booked for 2 nights, and was told by the hotel clerk that it was non-refundable, we stayed both nights. After the first night, we came back to our hotel, and the room looked like it was "somewhat" cleaned, but the sheets on the bed had not changed!

We have stayed in Galax before at another 1 star hotel Rodeway Inn, and our next trip back will not be here, but at the Rodeway Inn. I can't believe that anyone could offer this hotel in this condition! STAY AWAY!!!!!

Room Tip: Go to another hotel! My wife did not want me to take photos, but if you don't believe me, go s...
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  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mena, Arkansas
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 26, 2013

Friendly front desk. This is an older motel, that has probably joined the Knights Inn group recently. Room clean, quiet and comfortable. We were going up Blue Ridge Parkway and drove over to spend night. We were able to park in front of room making it easy for unloading. One downer is that lighting in room is very dim and some of lights did not work.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Crosse, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 4, 2013

We spent a week at this hotel while participating in an annual event this year. Almost every month the wife and I spend 2 to 6 nights in hotels for business. We found the room to be larger than some of the better known chain hotels and it was clean. There was a microwave and refrigerator in the room. The WiFi connection and available TV channel selections were excellent.
The staff were friendly and very helpful. Even being near a main road it was quiet. There is no longer a pool, but we never use them. This hotel is rated at one star because it is dated, but it was better than most two star and some three star hotels we have stayed in. Great price and good beds. I plan on stay there again next year.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 3, 2013

This is one of the most smelliest rooms we have been in in a very long time. It looks clean but the blanket on the beds were just too worn and nasty looking. We tried using air freshener but we just could not get rid of the musky smoky dirty scent. We would have done a lot better sleeping in our car. Next time we are in the area and there is no other hotels available, we will do just that and keep driving.

Room Tip: Not any here
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  • Stayed August 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Knights Inn Galax

Address: 312 W. Stuart Street, I-77 and Highway 58 - West, Galax, VA 24333
Location: United States > Virginia > Galax
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Galax
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Knights Inn Galax 1.5*
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Also Known As:
Galax Knights Inn

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