I stayed at the Comfort Inn in Franklin for two nights. Sally, the clerk who checked me in, was very helpful and friendly. I stayed in room 128. The bathroom is in serious need of attention. The ceiling paint was peeling, the caulking around the tub was stained/moldy, and the bathmat felt damp, as if it had been used by a previous guest. There is no exhaust fan in the bathroom, and it is desperately needed. The towel bar by the sink fell off the wall twice in one day. The carpet in the room didn't *look* dirty, but after walking around on it for only a minute or so, the bottoms of my white socks were very dirty. The alarm didn't work on the clock radio. Housekeeping knocked on my door around 8:30 the morning of my check-out day, even though I had the "Do Not Disturb" sign displayed. When I tried to leave my room to take some things to my car, the housekeeping cart was completely blocking my door.
On the other hand... The bed was very comfortable and the linens were clean. There was a nice-sized flat screen television with decent channel selection. The room had a small refrigerator, microwave, coffee maker, iron/ironing board, and hairdryer. The location is very convenient, very close to eateries, gas stations, and stores. The free breakfast was adequate; in addition to pastries, there was fresh fruit, scrambled eggs, sausages, a make-your-own pancake or waffle station (I didn't use it, so I'm not sure which it was), bread for toasting, and various beverages. The gentleman who checked me out was very friendly and polite.
I would stay here again, because I suspect this is the cream of the crop in the area. But it's not up to the standards I typically expect of a Comfort Inn.
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