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“A wonderful break !” 5 of 5 stars
Review of The White Horse

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The White Horse
1 High Street, Chilgrove PO18 9HX, England   |  
Hotel amenities
Ranked #1 of 1 Chilgrove B&B and Inns
Andover, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“A wonderful break !”
5 of 5 stars Reviewed January 3, 2014

We have just had a couple of nights here, and the experience could not have been better. A gorgeous room, with a hot tub - lovely to use after a long day walking the South Downs . Delicious breakfasts, and suppers with lovely recommended wine. Lovely touches like reading glasses by the bar, rugs by the fire, underfloor heating in our room, and very courteous and friendly staff. Try the custom made Bloody Mary, the Lemon Sole, and especially the Chocolate Fondant for pudding.
We will be returning.

Room Tip: Pay a bit more, and have a hot tub - it's worth it !
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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154 reviews from our community

Traveler rating
    71
    44
    14
    12
    13
See reviews for
17
105
1
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Any
English first
London, United Kingdom
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 1, 2014

The problems with my recent stay here were due to the incompetence and poor to indifferent attitude of the management and staff. With a little thought, effort and courtesy many of issues could have been resolved.

They tried to overcharge us by £180!

Food – luke warm food, uncooked completely inedible vegetables
Table service – a sarcastic remark was made when asked politely to change an item.
No television—we were told that we were lucky to have electricity let only a working TV. They did get it working for one day and we were told that it cost £250 for them to get someone out to fix it. The television was not working the next morning and was never repaired during our stay. No apology was given we were told they were unable to get anyone to fix it. This was a major problem for an older member of our party.

The walls of the rooms are so thin you can hear every sound from the surrounding rooms.

They tried to overcharge us by £180! It is not a mistake I have typed this twice.

I did ask to speak to Niki before I left, but she was unavailable.

  • Stayed December 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 30, 2013

A wonderful stay had by all at the White Horse! Our room was amazingly comfortable and the brass bath was a bonus! We had a delicious meal with some lovely wine and all topped of with great service! We will be back!

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 29, 2013

The White Horse is set in a beautiful location. We had a lovely warm welcome. The rooms are lovely, the beds are so comfortable, the bedding is of a high quality. The food was wonderful, the staff very friendly and attentive. This was our second visit, and we will defiantly be visiting again, can't wait!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chichester, United Kingdom
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed December 19, 2013

I've been to this pub before and liked the atmosphere, so I took my 80 year old Mum here for a drink. I got our drinks at the bar and I was asked if we wanted any food. I said "could I see the menu" and went into the restaurant area because the pub was very busy and the restaurant was empty. We had some very nice food from their 5 items for £15 menu, followed by a coffee. My Mum paid the bill, but when I looked at it, we had been charged 10% on our food and on our drinks including those from the bar. So in future (if we go back) I will get the drinks first and pay for them before we sit down.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chichester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 3, 2013

We stayed one night at this lovely Inn in the heart of the West Sussex countryside, The accommodation was excellent and very clean and décor tastefully done, we were lucky to have a room with a hot tub just outside in the secluded garden which we found very relaxing on a cool winters evening and again the following morning. We had a lovely evening meal with wine, the service was very good and complements to the chef , and also the full English breakfast the following morning could not be beaten. And we will definitely be back Tim & Tina H

Room Tip: Ask for the VIP suite with a hot tub
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guildford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 17, 2013

Stayed two nights pre and post a family wedding. Room was very comfortable-underfloor heating made them very warm and cosy. Excellent shower. Bed and linen made for a comfortable nights sleep. Family 'fish & chip' casual dinner was of an excellent standard. Breakfast was good but service a bit slow but we were a big party.
Hotel is set deep in the country-a perfect base for walking or biking.
Dont expect WiFi but all in all a very good rural retreat

Room Tip: We stayed in Stag which had an outdoor. jacuzzi
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  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The White Horse

Address: 1 High Street, Chilgrove PO18 9HX, England
Location: United Kingdom > England > West Sussex > Chilgrove
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Chilgrove
Price Range (Based on Average Rates): $$
Number of rooms: 15
Official Description (provided by the hotel):
Perched at the foot of the stunning South Downs, The White Horse in Chilgrove is the perfect place to enjoy the peace and tranquillity of the English countryside.Combining rustic elegance and contemporary design, we offer high quality and friendly service in a beautiful setting and are proud to have been awarded a Trip Advisor Certificate of Excellence in 2013.Our spacious rooms have been designed with supreme comfort in mind and include king-sized beds draped in the finest Egyptian cotton and luxurious English wool throws. Our en-suite bathrooms are a mix of roll top copper baths and calming rain showers, complete with handmade bath oils and soaps from Branche d’Olive. Other lux modern details our guests can expect include outdoor hot tubs and 50" flat screen televisions.As a true countryside pub, we also serve delicious British cuisine and guests can relax with a pint and some snacks at our bar or enjoy a wonderful meal in our cosy restaurant. Our chefs pride themselves on using the freshest local produce sourced directly from the farms, woodlands and country estates that surround this beautiful part of West Sussex.Only a few minutes away lies the Goodwood Estate, where you can enjoy a day out golfing, motor racing, horse racing or taking part in their resident flying club. The world-renowned Cowdray Polo Club, Chichester Festival Theatre, and both the Fishbourne Roman Palace and Weald and Downland Museums are also nearby, so you can spend the day immersing yourself in the best of Chichester’s cultural offerings and still be back in time for dinner with us. ... more   less 
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Also Known As:
The Fish House Hotel And Restaurant

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