We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Reservations not respected and landlady always right” 2 of 5 stars
Review of Schloss Salavaux

Schloss Salavaux
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 1 more site!
Save
You added Schloss Salavaux to your Saves list
Schloss Salavaux
Route de Villars 12, Salavaux 1585 , Switzerland   |  
Hotel amenities
Ranked #1 of 1 Salavaux B&B and Inns
Buenos Aires, Argentina
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Reservations not respected and landlady always right”
2 of 5 stars Reviewed July 18, 2013

Very disappointed with very poor follow up of our reservation. We reserved ( and it was confirmed by the hotel) a garden suite for an elderly person without steps. The Garden suite had by the time we arrived ( 2 o'clock or early check in time) been given to another customer and the alternative room had several steps without hand railing and facing a pebbled parking. We were also offered a room in the first floor again with endless steps and corridors. Not suitable for a able but frail hundred year old. This had precisely been mentioned at the time of the reservation. The ensuing discussion was totally one sided and a uncompromising and unapologetic land lady gave us an ultimatum of half an hour to find something else. Very poor treatment of her customers and definitely NOT to be recommended.

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

46 reviews from our community

Traveler rating
    13
    10
    3
    8
    12
See reviews for
7
27
Solo
0
3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Geneva, Switzerland
Top Contributor
117 reviews 117 reviews
31 hotel reviews
Reviews in 47 cities Reviews in 47 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed August 6, 2011 via mobile

Cosy hotel in the countryside! Bedroom 33 is really romantic and the bed is very comfortable!

No ammenities such as TV or mini bar but we didn't miss them!

  • Stayed August 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
161 reviews 161 reviews
35 hotel reviews
Reviews in 46 cities Reviews in 46 cities
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed July 13, 2011

An old mansion (13-16th century) remodeled in contemporary style. Comfortable, full of charm, great value.
OK it is a three star, bring your bathroom products and your shower cap; no tv, no internet in the rooms. Everything is however well thought, full of clever touches and tasteful. No room service and you will probably have to carry your luggage up the tower stairs by yourself.
Large and comfortable beds, clever bathroom with state of the art shower. No a/c but thick walls keep it cool at night.
The restaurant is worth the visit, fantastic contemporary cuisine du marche with fresh local ingredients. Intelligent wine list with great finds.

Room Tip: Romantic rooms (but some bathrooms leave little to privacy) - get a room in the main building
See more room tips
  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Schloss Salavaux? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Schloss Salavaux

Address: Route de Villars 12, Salavaux 1585 , Switzerland
Location: Switzerland > Canton of Vaud > Salavaux
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Salavaux
Price Range (Based on Average Rates): $$$
Number of rooms: 17
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Odigeo so you can book your Schloss Salavaux reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Schloss Salavaux, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.