I was quite disappointed in the hotel. I stayed there before a few years ago and found it went downhill since then.
The staff was fabulous, warm and attentive but the room left a lot to be desired. There were dents in the walls. The safe in the closet didn't work most of the time and, too often took over 20 tries to re-open so I couldn't use it. The bathroom faucet constantly leaked and when it was fixed, they left the replaced pipes in the room.
The facilities need updating and renovations.