Great customer service, very clean throughout and a good size room for family of four. Self serve breakfast not the greatest selection but more than adequate to get you thru the day and kids enjoyed making their own waffles in the waffle maker. It is a little further out from DC than you would ordinarily like but the free shuttle service to the Balleston metro makes up for it...only 7-10mins. Great size beds and having microwave in room helps keep food bills down. A big Target opposite also sells fresh food. We booked thru agency so everything was pre-paid and we had no problems with any bills.