The staff was most welcoming and Jean-Pierre graciously helped us with our luggage up to our room. The room was spotless and comfortable. After my grand daughters birthday party at American Girl, conveniently located about 3 miles away, we had a relaxing evening in our room with light snacks prepared in fully equiped kitchette. Breakfast was very good with a nice selection.We enjoyed a nice swim too before checking out. Felt very safe at this hotel.