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“Customer Service” 5 of 5 stars
Review of Homewood Suites by Hilton Falls Church

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Homewood Suites by Hilton Falls Church
3.0 of 5 Hotel   |   8130 Porter Road, Falls Church, VA 22042   |  
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Ranked #1 of 14 hotels in Falls Church
Charleston, South Carolina
Top Contributor
83 reviews 83 reviews
12 hotel reviews
Reviews in 43 cities Reviews in 43 cities
41 helpful votes 41 helpful votes
“Customer Service”
5 of 5 stars Reviewed July 11, 2013

My son left his toiletry kit during a recent stay, and it was a week before we noticed it. We called and spoke to the nicest young man, Mohammed (sorry if spelled wrong) who took my information and got the bag mailed to us within a couple of days. My son has his retainer now, which he left in his bag! Thanks for great customer service!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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256 people have reviewed this hotel

Traveler rating
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    10
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    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Spanish first
  • Any
English first
Charlotte, United States
1 review
5 of 5 stars Reviewed July 9, 2013

We chose this place due to free parking and closeness of the Metro. Also, all rooms provide a privacy suite for adults and a living room with sofa bed for the kids. The staff here is exceptional! So friendly and helpful and driving everyone back and forth from the Metro Station, which is about 3 blocks away. Free breakfast and during the week, and free reception dinner. Indoor swimming pool with a lifeguard on duty, free internet and wifi! You can't go wrong with this place!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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forest
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 5, 2013

We stayed 3 nights at the Homewood Suites. Check-in was quick and the staff was very friendly. In fact, the entire staff was extremely pleasant and seemed to really enjoy their job. We had a 1-bedroom king suite. The separate bedroom and kitchen/living room had 2 rooms and 2 TV's, which was a plus since we were traveling with a college-age child. The separate living and dining area included a full kitchen stocked with every gadet you would need to cook if you chose to. The living room and separate bedroom were large and there was plenty of space for everyone to relax after a long day of sightseeing without stumbling around luggage and each other. The facility and rooms are very clean and up-to-date. The free breakfast menu changes daily but included the usual; eggs, sausage, potatoes, french toast, cereal, bagels, pasteries, yougart, fruit, coffee, juice, etc. A light evening dinner is also offered. We did not partake, but the nightly menu was posted on the refrigerator in our room and included a rotating menu. The hotel is approximately 1 mile from the Dunn-Loring Metro stop. Not really walking distance due to crossing large intersections. There is a hotel shuttle service which we did not use. We drove our own vehicle and parked at the Dunn-Loring Metro parking lot, which was very convenient. The Metro parking lot can be very full on weekdays. There is a Silver Diner restaurant located adjacent to the hotel. A menu was in our room. We had a late breakfast there one day that was good. There is a Target located across a fairly large intersection. Tyson's Corner was a few miles away and an easy drive from the hotel. The hotel is a convenient location to access Washington DC if you use the Metro.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Top Contributor
90 reviews 90 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 3, 2013

We sure did enjoy our stay at the Homewood Suites Falls Church. Check in was a breeze and the front desk staff were very friendly and efficient. The rooms were very modern with granite countertops and equipped with stainless steel appliances. Breakfast is served daily and the menu changes daily, the breakfast could be better. We only ate there 2 mornings, the other times we headed somewhere else. They have an evening "manager's reception" and every day Monday thru Friday, they serve something different. We did not attend the manager's reception. The beds are also very comfortable. You will get a great nights sleep.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brookfield, Wisconsin
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 2, 2013

I really like this facility and if you have to drive your car for any reason it is a great place to stay. Their shuttle will take you to the Metro station that is a little too far to walk in the heat. That makes it inconvenient to use as a home base for sightseeing compared to properties in someplace like Crystal City. But, if you have a car and don't mind driving a couple of miles it is a great property. The rooms have full kitchens and two TVs. The indoor pool is not huge but cool and inviting after a day out. The buffet is well done for breakfast and I talked to someone who stayed during the week (Mon thru Thu) and they said the manager's reception in the evening was fine. The staff I met was really nice and everything was clean. The immediate area is a little strange as it is a transitional place with some industrial style things around but right across the road is a great area for dining and shopping with lots of great restaurants and salad/soup/organic type places. There is also a nice open area that has outdoor movies for families on weekends. Easy to drive to Dulles and the air museum. Want to go to a 5 rating but the distance from the city and the Metro stop prevents me. If you don't care about those things it is nearly perfect.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falls Church, United States
1 review
5 of 5 stars Reviewed July 1, 2013

This was my third stay at this hotel. My room and the staff was nice. After being in meetings all day this is a great place to stay because it is very relaxing. The hotel is near a Target and a few restaurants within walking distance. However if you choose not to walk the hotel does have a shuttle that will take you within 5miles of the hotel. This includes Tyson's Corner which is a shopping district.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederick, Maryland
Top Contributor
86 reviews 86 reviews
45 hotel reviews
Reviews in 47 cities Reviews in 47 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 27, 2013 via mobile

I was post four weeks recovering from knee surgery on I wanted to get out of the house and stay somewhere with a pool. I checked in a little early on a Saturday and realized that I booked the place on line for Friday. The front desk staff were wonderful and helped me with my mistake and even found me a room right next to the side entrance and near the pool.

The pool was good size for an indoor pool and has a whirlpool too. It was perfect to give my recovering knee a little workout.

The suite was great! Two flat screen TVs and a reclining chair and a sofa in the living area. The room was clean and came with big towels and a comfy king size bed.

They serve a complementary dinner on week nights and breakfast every day which I unfortunately missed from too many zzzzzs Sunday morning. Good location right off the beltway surrounded by restaurants. Great weekend rate and great customer service. I'll stay here again.

Stayed June 2013, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Falls Church

Address: 8130 Porter Road, Falls Church, VA 22042
Phone Number:
Location: United States > Virginia > Falls Church
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Falls Church
#1 Romantic Hotel in Falls Church
#1 Business Hotel in Falls Church
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Falls Church 3*
Official Description (provided by the hotel):
Hotel is 100% non-smoking and pet friendly. The hotel is centrally just off I495, Arlington Boulevard /Rout 50 and I66. The Mosaic Shopping District is across the street from the hotel and has many restaurants and shops. This unique upscale shopping district includes stores like, Target, Mom’s Organic Market and, Angelika Film Center and many other restaurants and shops in a park setting. The Dunn Lorning -Merrifield Metro station is only a half mile from the hotel. The hotel also offers free shuttle service within a 5-mile radius of the hotel. Monday – Thursday night the hotel offers a free hot dinner and a full hot breakfast daily. Each suite is equipped with a full kitchen and living room with a sleeper sofa. The hotel has a heated indoor pool and an outdoor patio area. ... more   less 
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Also Known As:
Homewood Suites Falls Church Hotel Falls Church
Homewood Falls Church
Falls Church Homewood Suites

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