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“Not a great stay” 1 of 5 stars
Review of Inns of Virginia - Falls Church

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Inns of Virginia - Falls Church
2.0 of 5 Hotel   |   421 W Broad Street, Falls Church, VA 22046   |  
Hotel amenities
Ranked #10 of 14 Hotels in Falls Church
Charlottesville, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Not a great stay”
1 of 5 stars Reviewed August 30, 2012

Originally planned to stay at this hotel for three nights. We booked this hotel because of its proximity to the GRE testing location (just a few blocks away). Unfortunately, I didn't read reviews before making the appointment.

Our first negative experience happened before we even left home - around 7 pm we received a call asking if we were planning on checking in. Apparently they were fully booked and wanted to know if we were still planning on coming in. Even though they had my credit card information (and I assumed would have charged me for not making the appointment), they apparently expected us to arrive by a certain time.

When we finally arrived and checked in, we were disappointed. The halls and elevator smelled strongly of smoke and the halls were narrow and dark. Even though we were in a non-smoking room, the room also smelled. The room and linens seemed clean, however the towels seemed too new (as in not-yet-washed). The mattress was also incredibly uncomfortable. It just seemed like they cut costs everywhere possible.

We got out of there as quickly as possible - after two nights (one before and after the GRE) we cancelled our third night and stayed at a nearby hotel that was a huge improvement.

  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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57 reviews from our community

Traveler rating
    20
    19
    8
    2
    8
See reviews for
16
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6
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Homer City, Pennsylvania
1 review
5 of 5 stars Reviewed August 22, 2012

Stayed 3 nights. It is a small hotel, but very clean and comfortable. Staff was friendly and helpful, especially the manager Michael. There was plenty of parking, a selection of pre packaged pastry, fruit, juice, and coffee. Not a fancy place, but very convenient to where we had to be. There was some noise at night from other rooms, but that happens at any hotel. I would stay there again

Room Tip: Treat the staff the way you expect to be treated
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 31, 2012

Did not enjoy my stay here. Felt quite unsafe. The free breakfast is prepackaged Sarah Lee cakes and apple juice. Room is poorly maintained (tub drain was plugged), bed uncomfortable. Was happy to leave in the morning

  • Stayed May 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 25, 2012

Rudest hotel manager I have come across. Called me at 7am to tell me he's cancelled my booking for this Memorial day because there is a 2-night minimum. No one informed me of this when the booking was made. The desk clerk last evening informed me that it was there mistake and that all would be fine. I am now left with having to find hotel rooms for my guests last minute.

Stayed May 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delaware City, Delaware
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 6, 2012

1.)Their website says flat screen, indeed it is but it's 2 feet thick not 2 inches.
2.)They boast new carpet, I don't think so, the carpet does not look like 4 to 5 yrs.old,
it looks like 10. The reason, poor maintenance, seems like they don't have a periodic
carpet wash. Managers should double check the rooms after being cleaned house-
keeper's from time to time. Hope this message get's the owner's attention.
3.) No proper ventilation, were in a non smoking room, but the hallway smells smoke.
Everytime you turn on the exhaust fan in the bathroom it sucks the smelly air from the
hallway,especially with that inch and a half gap between the door and the floor.
Hope the management would make positive action from my feed back!

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincolnton, North Carolina
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 30, 2012

If you are just looking for a comfortable, clean palce to stay in Falls Church, this is the place for you. As long as you are not looking for any more than a place to sleep. The motel is a small thin building tucked in next to an aparment complex right on West Broad St. Very convenient to all of downtown Falls Church. My wife and I have both needed outpatient surgery at the nearby Kaiser facility recently. We needed an inexpensive place to stay. While not overly cheap, this place ahd the best rates in the area. The bed was extremely comfy and the room was clan. Great shower pressure is a plus for us. Staff is friendly and helpful. No frills except for a continental breakfast consisting of coffee, oj, Sara Lee muffins and danish. Would recommend this motel.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Richmond, Virginia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 9, 2012

I booked this place based on what I read here ... sad to say ... I will do more research before I do that again ...

First of all ... I booked my rooms well in advance ... requested non smoking floor/non smoking rooms with one room having a king sized bed and another having two double beds ... I must beg to differ with Ms Penny the manager ... saying you are always asked if you want a confirmation by email .... I was given one over the phone ...nothing was said about email ... I also called two days before arrival to make sure the rooms were as I requested and to assure that I still had a reservation .... I was told all was the same and they read off what I asked for ...

Upon arrival I was told the rooms were all booked there were only two left and I was getting two rooms with two double beds ... though I questioned this after my checking again with the second phone call ... I was told it was not guaranteed ... this was all that was left and that was it ... I balked a bit more ... then the girl told me if my room was not satisfactory they would give me a room with a king on another floor? ... ok so how did it go from no rooms to having one on the second floor within a matter of minutes? we went to our rooms ... decided it would be smarter if we all stayed together and left it at that ... while it was not the most fantastic place ... it was ok ... the fans in the bathroom had scum and lots of dust in them ... there was a musty like odor in the room and the lampshades had what looked like blood that someone had tried to wash off of them ... I tried my best to ignore ... turned them around and got ready for a celebration across the street ... being as this was New Years eve we were unable to find accommodations elsewhere ... so it was either drive three hours home or try to make the best of it ... one big thing ... I kept complaining about smelling cigarette smoke... my daughter thought it might be coming from another floor ... and that perhaps I am just sensitive to the smell ... I wasnt convinced but there wasnt much I could do to prove it ...so across the street we went ...for a most enjoyable evening ever ...

Then the nightmare began .... after having an incredible time we came back in good spirits ... laughing and happy ... ready to get a good nights sleep ... little did we know ... when we got to our floor the smoke was ten times worse ...it was like walking into a bar room filled with the stale nasty stench of cigarettes ... this place is small .. the smell stays there and since its old is not equipped with a good ventilation system ...

Needless to say ... we discovered it to be coming from a room two doors down from mine ... i went down to complain to the night clerk ... who in turn got on the phone and told the people to quit ... when I asked why there were not being evicted his reasoning was they can not control the people who stay there ...all they can do is ask them to stop and if they dont they will be asked to leave ... I have health issues related to cigarette smoke and they are quite lucky there was not a person with an oxygen tank staying there ...

I went back down as the smoke was not going away ... was not really treated with any pleasantries and was told that unless they were proven to be smoking again they would do nothing ... the people in the room however ... discovered it was me that made the complaint ... would stick their head out the door every time I walked by to get to the antiquated elevator and watched me ... I then started having someone knocking on my door constantly ... I had placed a chair up against it as I felt a bit intimidated when they kept popping their heads out .... this increased more and more often to the point I felt we might be in danger ..once they tried to coax my daughter to go downstairs and outside with them alone ... we decided to leave ...packed our things and ran for the hills ... after telling the desk clerk that we felt threatened and scared ....

I tried for over three days to get in touch with the manager ... was told he was not in ...or was there but just left ...

Four days later after dozens of phone calls and finally getting his email address ... I conversed with him ... I asked for our money back ... which was refused ... was told his people did all they could and that was that .... I eventually found out that an employee had booked this room to these two people knowing they smoked ... told them there were no "smoking" rooms left .... told them they could not smoke in these rooms because they were non smoking and that as soon as one became available they would move them to "smoking" ... so much for telling them they could not smoke ...

I am disappointed ... now management has tried to turn it around and make it my fault and that I didnt do enough or give their staff enough time to help us with the harassment issue ... as I explained to him ... we were not willing to stick around to have our car keyed ... or tires slashed or one of us shot or killed since they already knew who we were ... we ended up driving over three hours home ... very weary and stressed ... Management also tried to turn this around and blame my daughter ... how despicable to place blame on someone else in an attempt to justify their own miserable actions ....

Needless to say they refused to give me a refund ... I mentioned to the owner I would not have a problem with relaying my story concerning this situation and to back me up ... I am providing photos of the lampshades ...

I do not recommend staying here .... especially if you are a woman alone ... they have no security ... a suggestion that I made to the general manager ... given the fact the place is quite small and there is no where to run should you get into a similar situation ...

  • Stayed December 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inns of Virginia - Falls Church

Address: 421 W Broad Street, Falls Church, VA 22046
Location: United States > Virginia > Falls Church
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #10 of 14 Hotels in Falls Church
Price Range (Based on Average Rates): $
Hotel Class:2 star — Inns of Virginia - Falls Church 2*
Number of rooms: 32
Official Description (provided by the hotel):
Quiet hotel tucked away in down town Falls Church. Newly renovated deluxe rooms in January 2007. All rooms have cable with HBO on a 27" flat screen tv, microwave, refrigerator, coffee maker. Free T1 high speed wireless internet. Free continental breakfast daily. All interior rooms. Magnetic key card entry. Free parking. Over twenty restaurants within walking distance. Easy access to bus and subway. Thirty mile biking trail is nearby. Close to Tysons corner and Washington DC. ... more   less 
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Also Known As:
Inns Of Virginia - Falls Church Hotel Falls Church

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