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“Our 3rd stay. Very nice” 5 of 5 stars
Review of TownePlace Suites Falls Church

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TownePlace Suites Falls Church
2.5 of 5 Hotel   |   205 Hillwood Ave., Falls Church, VA 22046   |  
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Ranked #5 of 17 Hotels in Falls Church
Certificate of Excellence 2014
Loveland,Ohio
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 8 cities Reviews in 8 cities
61 helpful votes 61 helpful votes
“Our 3rd stay. Very nice”
5 of 5 stars Reviewed May 29, 2014

This was our third stay and we have been very pleased. This hotel is pet friendly and the rates are very good. There is a flat $100 pet fee per stay (one day or 20 days; same fee), so if you are only staying one night the pet fee is high. Each suite has a kitchen with stove, refrigerator, microwave, dishwasher, coffee maker and toaster. They have a flat screen TV on a swivel stand so that you can easily view the TV from the couch or bed. Free and fast WIFI. In the evening they have excellent fresh baked cookies. The rooms are clean and nicely decorated. The hotel is walking distance to several restaurants. They also serve continental breakfast for those that do not want to cook. There is no hot foods but a good selection of baked goods, cold cereal, fresh fruit, yogurt, juice, coffee, etc.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darren W, General Manager at TownePlace Suites Falls Church, responded to this review, June 18, 2014
Thank you greatly for your valuable feedback! I am so glad that you have had exceptional experiences with our hotel and have chosen to stay with us repeatedly. Our goal is to always exceed our guests expectations and to make their stay as comfortable as possible. Please continue to keep us in mind as your home away from home when visiting the Falls Church area. We look forward to your return!

Sincerely yours,

Darren Walker
General Manager
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121 reviews from our community

Traveler rating
    59
    48
    8
    1
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Any
English first
Ojai, California
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 17, 2014

We spent a weekend here because it was very close to family and the weekend rate was very good. We immediately liked the setting which has trees and ample parking. It is in walking distance to a market and a few restaurants (which didn’t show up on an on-line search of what was around there). The room was petite but spotless. It had a full kitchen which included cooking utensils. The queen bed was comfortable (they don’t have kings) but a little small for us. There was something homey about this place. The breakfast room is extremely small so we chose to bring the small tray provided and go down and get a little breakfast to have upstairs at the little table which worked well for this use. We liked the property but because of the smaller bed, we may choose to stay elsewhere in the future.

Room Tip: We chose a room overlooking the parking lot - less street noise.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darren W, General Manager at TownePlace Suites Falls Church, responded to this review, May 26, 2014
Thank you for your feedback on your recent stay at the TownePlace Suites Falls Church. We are glad we could accommodate your needs especially at a good price-point for your budget. We truly take pride in being an all suite hotel - allowing our guests and even their pets to experience an enjoyable stay that feels like home. I appreciate the feedback about the local area internet search as we will assist to get more information readily available to keep our guests better informed. Please continue to keep us in mind, as your home away from home, when visiting the Falls Church area!


Sincerely yours,
Darren Walker
General Manager
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Albany, New York
1 review
5 of 5 stars Reviewed May 12, 2014

It was an excellet stay at the Falls Church Town Place Suites Very accommodating; clean rooms; awesome breakfast in the morning. Very convenient to my sister's home.

I definetely will stay there again.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darren W, General Manager at TownePlace Suites Falls Church, responded to this review, May 26, 2014
Thank you Valerie for your review of the TownePlace Suites Falls Church. We are glad to hear that you enjoyed your stay and would definitely choose to stay with us again in the future. We look forward to your return the next time you visit!
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Springfield nj
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 1, 2014

Since we have family nearby we stay here frequently during the year. Hotel has recently renovated and updated the property. Rooms are super clean and modern with flat screen TV's and wifi in room. We rarely hear noise from other rooms. The staff is courteous and friendly and eager to help with any problems.

Room Tip: Ask for a room away from Hillwood avenue. Nightclub on Hillwood.
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darren W, General Manager at TownePlace Suites Falls Church, responded to this review, May 26, 2014
Thank you Laurie for your valuable feedback! I am so glad that you choose to stay with us when visiting family in the area and that we deliver great customer service which keeps you coming back! I look forward to you staying with us again. Once again, thank you for your valuable feedback.

Sincerely yours,

Darren Walker
General Manager
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York, PA
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 30, 2014

My party of 3 stayed at this facility for 1 night. We used the 2 bedroom suite and found it to be more than satisfactory for our needs. The building is older, but well kept up. We appreciated the space involved in having the 2 bedrooms, plus the common area. The staff was extremely accomodating and helpful with all our needs. We received clear directions to a Metro parking area, and were able to enjoy our day in DC as we hoped. The breakfast room is very tiny, so I would recommend taking the tray from your room with you when you go for breakfast. This makes it easier to bring your breakfast back to your room if necessary. The breakfast is fairly basic, but certainly adequate to get a start in the morning. We felt that the hotel was quite a good value.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darren W, General Manager at TownePlace Suites Falls Church, responded to this review, May 26, 2014
Thank you Lorraine for your valuable feedback! We are glad you enjoyed your stay along with experiencing added convenience from your two bedroom suite and great customer service from our staff! Please continue to keep us in mind, as your home away from home, when visiting the Falls Church area. We look forward to your return the next time you visit!

Sincerely yours,

Darren Walker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 27, 2014

I had made a reservation using Marriott rewards points for May 15 for one night. I called on April 26 to find out how much cash I would need for incidentals since my room was already paid for. I like to be prepared for my trip ahead of time especially since I would have been traveling alone four hours away from home.

I was told that they DO NOT accept cash for incidentals and only take credit cards. I have worked in the hotel industry for ten years (including a Marriott hotel) and this was the first time that I have ever heard of such a thing. The gentleman on the phone was very rude and not helpful at all after I explained to him that I do not own a credit card.

I hung up the phone and promptly cancelled my reservation. I reserved another room at a Courtyard Marriott after calling them first to make sure they would take cash. This does not make sense to me because both hotels are owned by the same company. I am happy that I had the fore thought to call the hotel weeks before my arrival date. That would have been a nasty surprise if I had not done so. I will never think about staying at this hotel.

  • Stayed April 2014, traveled solo
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darren W, General Manager at TownePlace Suites Falls Church, responded to this review, April 28, 2014
Dear valued guest,

I would like to take a moment to apologize to you, in that, you feel the gentleman at the front desk was rude and not helpful to you. It is my expectation that every guest, whether they stayed at the hotel or not, is treated with the utmost respect and consideration. I am happy to hear that the Courtyard was able to accommodate your needs. If you require further assistance or have any additional questions, please feel free to contact me at the hotel. I would be happy to assist you or explain any questions you have to a level of your satisfaction.


Warm Regards,

Darren Walker
General Manager
Darren.walker@marriott.com
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Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 17, 2014

The hotel staff - from front desk to housekeeping - are all extremely helpful and courteous. It is obvious as a guest that the entire team works together and pitches in. They are accommodating and well versed in the resources around the hotel. The hotel is conveniently located, and well-suited for functional / not luxurious business travel. Rooms were clean, but the tub looked a bit tired.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darren W, General Manager at TownePlace Suites Falls Church, responded to this review, April 28, 2014
Thank you Lynne for your feedback on your recent stay at the TownePlace Suites Falls Church. We are glad you enjoyed your stay along with experiencing great customer service from all our staff. Please continue to keep us in mind, as your home away from home, when visiting the Falls Church area. We look forward to your return the next time you visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Falls Church

Address: 205 Hillwood Ave., Falls Church, VA 22046
Location: United States > Virginia > Falls Church
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Falls Church
#4 Family Hotel in Falls Church
#6 Romantic Hotel in Falls Church
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Falls Church 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
Visit TownePlace Suites Falls Church with easy access to Tyson's Corner, The Pentagon, Arlington National Cemetery and Washington DC attractions. Guest suites feature fully-equipped kitchens complete with pots and pans, luxurious Marriott bedding and complimentary high speed internet. Stay in shape while visiting the Northern Virginia area in our hotel fitness center or relax by our outdoor swimming pool. Get a great start to the morning with our complimentary breakfast. ... more   less 
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Also Known As:
Towneplace Suites Falls Church Hotel Falls Church
Falls Church Towneplace Suites

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