We decided to finally write this review now because these past few days we've been looking for a nice place to celebrate a special event and as we were looking through Yelp's reviews for nearby restaurants, we came across the Cheesecake Factory. It surprised us greatly that the reviews for this place were so high! So, we decided to write exactly what this place is about.
We visited this restaurant several months ago, more specifically the first week of September 2012. It was not our lucky day. Overall, the food and service was horrible. At the beginning, we ordered sodas and a strawberry lemonade. The young waitress completly forgot about the lemonade. We reminded her in 25 minutes and she finally served it.
We then ordered the most expensive dish--filet minion. The wait time was very long. When we were served the food, it was just the meat-- no side dishes and we were told that it will be a bit longer. Nobody served us the side dish, however, until we reminded them after 20 minutes of waiting.
The filet minion we got was horrible: it was very thick and it looks like it was a cheap piece of meat just tenderized like a meat chop and there were a lot of chewy pieces that could hardly be chewed so we couldn't eat it at all. We were very disapointed and left this restaurant hungry and feeling neglected by our waitress. We decided never to come back to this place.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.