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“Our Favorite” 4 of 5 stars
Review of BEST WESTERN Fairfax

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BEST WESTERN Fairfax
2.5 of 5 Hotel   |   3535 Chain Bridge Road, Fairfax, VA 22030-2703   |  
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Ranked #9 of 22 Hotels in Fairfax
Forest, VA
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Our Favorite”
4 of 5 stars Reviewed August 17, 2014

This was our second stay with this hotel and, again, we were not disappointed. If you hate Washington traffic as we do, this is a great place to stay. The bus line has stops on the street in front of the hotel that go to the Vienna Metro station. From there, you can go to any of the Metro stations and one of them will get you at least fairly close to your destination. There will probably be some walking involved, especially if you're visiting buildings and monuments on the Mall, but we think that's much better than fighting DC traffic. The hotel staff is always courteous and helpful, and we've not had a problem with room cleanliness during either stay. It's so nice to have a hot breakfast to start your day, and the food is good with enough choices to suite most anyone. The only drawback we can point out is that the hotel doesn't serve dinner, but there are several good restaurants within a couple of blocks. The cost of the rooms is low for Northern Virginia/DC. Best Western Fairfax is our favorite and is a great value!

Stayed August 2014, traveled as a couple
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210 reviews from our community

Traveler rating
    80
    71
    37
    14
    8
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75
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • Italian first
  • Japanese first
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English first
Ottawa
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed August 9, 2014

This hotel has some great things going for it and we enjoyed our stay very much. What's going on for it are the staff, especially some the front desk, restaurant and room service staff were super helpful. As well, their hot breakfast was a hit with us as it was fresh every morning and the server was so warm and welcoming and we really like her. Sorry didn't get her name.

The room was very clean and changed every day for you. It comes with microwave, mini-fridge, and coffee maker and flat screen TV. The bathroom is a bit small and the facial sink is in the room but it does the job. I think it was a designing flaw as the hotel is sitting on a huge lot.

Other great things that we liked about the hotel were the free WiFi and parking and its proximity to shopping and malls.

It has lots going for it for its size and they're doing improvements to it so I am sure it will continue to provide value for its customers.

Overall we had a great time and will definitely stay here again. Thanks to the staff who made our stay pleasurable.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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stephenmay, General Manager at BEST WESTERN Fairfax, responded to this review, August 13, 2014
Dear Afcan,
Thank you for taking the time to write your review. We are happy that you had a great time and will stay with us again in the future. We continually strive to make improvements to our property. I will also let Gloria, our breakfast hostess, know that you appreciated her service. We hope to see you again in the future.
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woodbridge va, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 7, 2014

Great Hotel! The manager and his entire staff are the best! I was given an upgrade to one of the suites. The place is wonderful, whether you are in the area for sight seeing or have kids going to the schools. Buses run that can take you to the metro, no need to do much driving. Enjoy!

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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stephenmay, General Manager at BEST WESTERN Fairfax, responded to this review, August 13, 2014
Daryl,

Thank you for your kind comments. We strive daily to make our guests enjoy their stay with us and your comments help justify those efforts. The Cue bus does stop in front of our hotel and goes to the Vienna Orange Line Metro Station. The cost for an adult is $1.75 one way and only takes 15 minutes. We hope to see you again in the future.
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Matthews
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 5, 2014

Checked into this hotel. Were disappointed at the condition and cleanliness of the room. When we checked into the room we found a man in a uniform washing his hands at the sink and then he used a hand towel to clean the sink. Needless to say, we checked out immediately and did not stay here.

  • Stayed August 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephenmay, General Manager at BEST WESTERN Fairfax, responded to this review, August 6, 2014
Dear Paul,

I apologize that you were unable to stay and enjoy our hospitality. Unfortunately, when you checked in one of our maintenance staff was fixing the faucet in that room. He should have had the door open and also should have notified our front desk that he was in the room working. Since he was working in the room, our housekeeping staff would have returned and replaced the towel and any other mess that he left behind. Again, I apologize for not having the opportunity to provide you with a pleasant stay.
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Arlington Heights, United States
1 review
4 of 5 stars Reviewed August 4, 2014

Our first stay was a horrible disaster as for the cleanliness of the room. The staff's attitude helped a bit though. We were given a two night stay as good will because of our experience was so bad the first time. The second time our daughter stayed for one night and had a GREAT experience and the hotel and staff lived up to all expectations. We are looking forward to staying at the hotel in the future!!

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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stephenmay, General Manager at BEST WESTERN Fairfax, responded to this review, August 6, 2014
Dear Andrew,
I am happy that your daughter was able to return after your unpleasant first experience and have a great second experience. Thank you for giving us a second chance and have that second chance be a success. We look forward to serving you again in the future.
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Brampton, Canada
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
Reviews in 28 cities Reviews in 28 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 3, 2014

We traded in our airmiles to stay here for two nights while we toured Washington. It was very close driving distance to the attractions and the room was comfortable and clean. Their pool was very nice as was the surroundings around the pool deck.
I would definitely stay here again if I decide to visit Washington again

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephenmay, General Manager at BEST WESTERN Fairfax, responded to this review, August 13, 2014
Dear Kasakeri from Canada,

We are glad that using your airmiles worked out will for you. We are only a short 30 minutes drive from downtown Washington or a 5 minute drive to the closest Metro Station. Our courtyard pool is the outdoor focal point of the hotel. In the off season, surrounded by our landscaped grounds, it is very beautiful. We hope you do decide to visit Washington again and chose to stay with us.
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Canberra, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 3, 2014

We had a great stay in the Best Western Fairfax, Virginia. It was a surprisingly clean and quiet. The property is basically a big motel with external access on two or three levels. The grounds are nicely landscaped. Staff members were very attentive, and the other guests were friendly and quiet. The breakfast was plentiful and graciously served in a dining room with leafy views. The pool looked great but we did not make it in. This was one of the cleanest budget hotels we have used.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephenmay, General Manager at BEST WESTERN Fairfax, responded to this review, August 13, 2014
Dear M J from Australia,

We are happy that you had a great stay and found our Hotel to be surprisingly clean and quiet. Being clean and friendly are very important to us. We might not be the newest on the block but we always work towards providing a friendly, clean and well maintained property. Of course a plentiful breakfast also helps. Thank you for taking the time to write a review.
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Additional Information about BEST WESTERN Fairfax

Address: 3535 Chain Bridge Road, Fairfax, VA 22030-2703
Phone Number:
Location: United States > Virginia > Fairfax
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Fairfax
#10 Family Hotel in Fairfax
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Fairfax 2.5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Best Western Fairfax Hotel Fairfax
Fairfax Best Western

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