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“noisy and tired property - avoid if possible” 2 of 5 stars
Review of Fairfax Marriott at Fair Oaks

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Fairfax Marriott at Fair Oaks
3.5 of 5 Hotel   |   11787 Lee Jackson Memorial Highway, Fairfax, VA 22033   |  
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Ranked #11 of 22 Hotels in Fairfax
of many places
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
58 helpful votes 58 helpful votes
“noisy and tired property - avoid if possible”
2 of 5 stars Reviewed March 15, 2013

I did not choose to stay at this hotel or pay for the room myself so I cannot comment on the price/quality but I stayed on the concierge floor with access to the concierge lounge. When I arrived at 3:15pm, my room was not ready so I to wait 45 minutes in the lobby. I was offered a bottle of water while I waited and I did some work on my laptop so this was ok with me.

The room was spacious as I had a junior suite but the furnishings and decor badly need to be renovated as they must be from about 30 years ago. They were quite simply hideous. The fluorescent overhead lights did not help either, as they cast an unpleasant hue to the room.

The bathroom was severely cramped - there was not enough room between the toilet and the door. It would be difficult for your clothing not to touch the toilet if you stand in front of the sink. And to all hotels considering a redo- please do not place the towel racks close to the toilet. It is unsanitary! In the case of my room, the towels were placed in a cubby space under the sink, which is about 10 inches away from the toilet. I am certain that the clean towels came in contact with the toilet bowel and seat when being replaced by housekeeping.

My room had windows that faced the inner courtyard/atrium and they were constantly using that open space on the ground level for gatherings. During much of the day through about 10pm, my room was very noisy - I could hear speeches being made over PA and droning sounds of conventioneers, with or without the windows open. I pity those who had rooms on a lower floor - the noise must be unbearable. If you work in your room during the day as i do or go to bed early, this could be very problematic.

I ordered room service and despite my painstakingly repeating what I wanted for a side dish, they still got it wrong.

The concierge lounge has limited service hours and is closed between 9 am and 5pm. I can understand that they may have food service during specific hours but it would have been nice if the lounge was open for coffee, tea and soft drinks during the afternoon as well. I am used to the Hilton exec lounges that are open all day so I was surprised and disappointed that this was not the case at this Marriott.

The hotel does get 2 stars from me because the bedding was comfortable and they did not have those nasty bedspreads that are never laundered.

If I were to choose a hotel in the area, I would not return here unless the above problems are addressed.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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266 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
Jersey City, New Jersey
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 12, 2013

I was surprised this was a Marriott. The building was more like a Holiday Inn. The hotel was right on route 50 and we heard the noise. The staff was very helpful and worked with us whether serving at the bar or helping with dinner reservation.

Room Tip: Ask for a room off Route 50
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, MN
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed March 1, 2013 via mobile

I stay at the Marriott Fair Oaks frequently, and enjoy it every time. From the front desk staff to the rooms to the workout facility, everything is top notch. Plus, unlike most hotels, I sleep like a rock!!! The hotel is near everything you need but also in a quiet area, especially at night. Recommend!

Stayed January 2013, traveled on business
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Oceanside, California
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 26, 2013

I've been stayed at Marriott for many years, the quality and service are very consistent. But I must say "Hatton" at front desk was the best; he's so helpful and efficient; I asked for frig and microwave also a roll bed, he gets it done/requested in less than a minute. A lady gave me a bottle of water and extra shampoo conditioner even she's not a cleaning lady but I asked her for when I saw her at the hallway.
The value for weekend is great and includes delicious breakfast since I am gold member.
I love the jacuzzi tub and the location is right cross street from the Fair Oaks mall. We have wonderful stay and will be back for sure.

Room Tip: I always prefer a higher floor in case upper level has nosie
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Raleigh, North Carolina
Top Contributor
186 reviews 186 reviews
76 hotel reviews
Reviews in 71 cities Reviews in 71 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed February 25, 2013

Got this 3-1/2-Star Marriott on PriceLine for, get this... 70 simoleons. Listed on Marriott website for 279. Go figure. I do not normally use Marriott because my budget does not accomodate the rates they normally charge. But, "Voila!!!" I get a government contractor's room on a salesman's budget. Way cool.

Parking is free. Restaurant prices are reasonable. Fitness room is much nicer than those to which I am accustomed. The place does earn it's star rating. Very pleased with everything except these folks charge for WiFi in the room. I have never figured that out. Even Disney World now provides Internet access for free. But.... what do I know, right? Just go down to the lobby where it is free, or do stuff on your smart phone.

I would recommend this hotel only at the PriceLine rate, or are on an expense account with a company that has deep pockets.

Room Tip: Looks like any room is likely to be fine, since this hotel is away from any traffic noise in a park...
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
Reviews in 25 cities Reviews in 25 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 25, 2013

The front desk was extremely nice and very helpful! I checked into my room and it was very clean, spacious and invariably sweet smelling. I used the workout room which had actually decent machines that worked very well. I forgot my headphones but the front desk provided a pair. The hotel is shaped like a cube with rooms facing outside (I think) and rooms facing the atrium across from other rooms. I had an atrium view. Honestly, for $70 (it was a Saturday), you really couldn't beat it. Free WiFi for Marriott rewards members. Starbucks coffee in the market.

I didn't eat there but there is a breakfast buffet for about $15 that my friends have partaken in and have enjoyed. Ample parking (however, it is located outside the Fair Oaks Mall Circle of Death) so if you need to take a left turn....be careful!

They also got me extra pillows and put me on a high floor as requested. They definitely acknowledge if you're a Rewards member. Plus, the young front desk attendant is cute so that got them the 5th star. LMAO!!!

Room Tip: I believe the rooms with even numbers face the atrium where the odds would face the outside. (I thi...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southeasten Virginia
Top Contributor
116 reviews 116 reviews
20 hotel reviews
Reviews in 30 cities Reviews in 30 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed February 22, 2013

This was our first stay at the Marriott Fair Oaks. A full-service hotel in a great location. Since we are members of the Marriott Gold Elite, we could use the concierge room on the 6th floor. Our reservation was for a king room, but we were given a room with two queen beds which was fine. The room was spacious, quiet and very clean. The workout room was very clean, but one of the ellipticals was not working. This is an excellent business hotel that is reasonably priced.

Room Tip: For a quiet room, ask for a room that does not overlook the atrium.
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfax Marriott at Fair Oaks

Address: 11787 Lee Jackson Memorial Highway, Fairfax, VA 22033
Location: United States > Virginia > Fairfax
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Fairfax
#9 Family Hotel in Fairfax
#13 Business Hotel in Fairfax
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Fairfax Marriott at Fair Oaks 3.5*
Number of rooms: 310
Official Description (provided by the hotel):
The Fairfax Marriott at Fair Oaks is in an ideal Northern Virginia location, just 20 minutes from Dulles International Airport, and is perfect for business trips, group meetings, wedding receptions, and weekend getaways to Washington DC. Guests love being adjacent to the Fair Oaks Mall, where there are over 190 specialty store and restaurants within walking distance, and also the close proximity to Government offices, business parks, GMU, and the Udvar-Hazy center. This luxurious hotel features 11 meeting rooms with almost 9,000 sq. ft. of meeting space, a full-service business center, an indoor pool, fitness center, as well as an onsite restaurant and bar serving a delicious American menu with a variety of signature cocktails. Guest Rooms feature chic décor with modern amenities including free WiFi access and a 32” LCD HDTVs with premium cable. Meanwhile the Marriott Luxury Bedding featuring offering plush mattresses, crisp linens, and fluffy pillows is sure to give guest the perfect night’s sleep in this Fairfax, VA hotel. ... more   less 
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Also Known As:
Marriott Fairfax Fair Oaks Mall Hotel Fairfax
Fairfax Marriott

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