I've visited this diner every 4 or so years for the past 30 years. I used to find it an old school, great diner. I love Diners and Dives.
Todays visit was horrible. We went when not crowded and ordered breakfast. The waitress was nice, but couldn't understand our order at all, had limited conversation capability, never refilled coffee, and brought the wrong toast. When she corrected the toast (she was nice about it) I started to eat it and gagged on a long hair that was on the toast/in the butter. This was disgusting and my wife didn't want to finish her waffles and I had no inclination to finish my food. Then the waitress??? and the cook had to manually calculate the check and neither knew the prices and had to use the menu and a calculator. This can't be normal. Also, a pet peeve, my wife ordered diet coke and they brought a can. This is not what she wanted - but I guess if they don't want to give refills on coffee why would they consider it on soda?
They apologized (with no offer to not charge for the uneaten food) but at this point, I will not go back. In fact, I came home and made breakfast for myself even after paying for it (and leaving a 10% tip -very cheap for me). I think this is clearly not the diner of past.
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