It feels safe here, I feel as though my valuables and car won't be stolen. The bed is ok, I don't wake up in the middle of the night, but that might be a testament to how busy I am. The kitchen fulfills most of my needs. The bathroom is large. That's about the end of the positive stuff.
The room was "cleaned" but it seems like they did nothing. The bathroom/kitchen floor is ridiculously sticky and nasty, I have to wear socks where ever I walk here, even after getting out of the shower. The carpet doesn't look like it was vacuumed at all. There are cobwebs all over the ceiling and spiders sometimes come down from those cobwebs (one was right in front of my face while hanging down). There was no documentation stating that there was no Dishwasher, and the drying rack is disgusting looking with black and green stains all over it. The counter top in the kitchen is gross, with yellow and red stains on it, and they won't wash out. The internet was sub-par at best, but after purchasing the better internet for $30 a month, the speed went up considerably, but the reliability did not at all, and I still get frequent disconnects. The documentation states that there should be an uplink plug in the room to access the internet via a LAN cable, but I looked around, called the main office, and it isn't here. Some of the staff here are complete morons and have no idea how to solve even the most basic problems, attempting to understand what I said to them with a dumb look while saying "uhmmm" the whole time. The ceiling isn't well insulated and I can easily hear people above me, but at least they aren't too loud. Overall, I will not be staying here again, and I will not recommend staying here, but I will stay the rest of my reservation time, as it's too late to stay anywhere else for these prices.
Just because I pay $80 a night at a hotel within 30 minutes drive of DC doesn't let you say "well you get what you pay for" (that is what the person at the front desk told me when I compared this place to the Residence Inn I just came from that charged $135 a night for a 1 bedroom suite). I'm paying for a nice place to stay at an affordable price, that means that it should be no frills. I can understand not having a dishwasher, you can consider that a "frill," but if the substitute for it is a disease infested plastic drying board, that isn't what I'm paying for. This place is NOT getting cleaned, and it honestly doesn't seem like it has been cleaned in months. When I first arrived, the person at the front desk said that it was cleaned before I arrived, and there was food particles on the counter-top. That means that either the room wasn't cleaned and I was lied to, or the room was cleaned and the cleaning crew is incompetent. Either way, I'm not paying less money to not have my room cleaned properly, that is ridiculous and the hotel should take more responsibility for these conditions.
In the end, it was pretty disgusting, and I can't wait until my stay is over so I can move in to my apartment. Words of advise: don't use the silverware and dishes they give you, no one cleans them at all, buy your own tissues/toilet paper/paper towels, the tissues and toilet paper they provide are like sand paper, and there aren't any paper towels at all, wear socks/slippers the entire time while here, the floor is disgusting, and it feels like there is 10 years worth of filth soaked into the tile floor, make sure the door is closed when you leave, a couple times I have left and the door never fully closed (good thing I double checked).
If you want somewhere to stay that is affordable, find somewhere further away from DC, or pay a little extra.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April 30, 2012
Thank you for taking the time to review your recent stay at Homestead Washington, D.C. - Falls Church - Merrifield. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. We strive to ensure that our guests have an exceptional stay, so the experience you described is truly regrettable. As this hotel’s manager, I can assure you that I have brought each of the issues you expressed to the attention of our staff.
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Although it is unusual for a guest to have the experience you did while staying with us, we would like to use your account to help us make our hotel even better. Again, I am deeply sorry that you did not have a completely enjoyable stay at our hotel, and I promise that we are focused on total guest satisfaction every day. Please don't hesitate to reach out to me at this hotel or to our guest relations team directly by visiting our website and clicking the Contact Us link at the bottom of the page. I do hope that you will let me demonstrate our redoubled efforts in the future here or at any of Extended Stay Hotels(sm)' other locations throughout the U.S. and in Canada.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.