We reserved this hotel through Priceline.com. When we arrived the desk clerk seemed intent to make the process difficult. We had asked for a room with a king bed and got a room with a queen bed. It took over an hour before we had the hotel Manager on the phone who begrudgingly agreed to give us a room with a King bed – now it was after 10PM and the rooms were available, the desk clerk just wanted us to pay an ADDITIONAL $125.00 to “upgrade” to a King Bed. Somehow they thought that because the room had a fold-out sofa, two adults could use it. This was jus the beginning.
The bed had body hair in it and makeup on the pillow case – clearly the sheets had not been changed. The bathroom fixtures were caked with crudge and hadn’t been adequately cleaned in ages. This is an “extended stay” hotel, it had no utensils or glassware in the kitchen, there were three coffee mugs that had not been washed. The towels were threadbare and the only amenity in the bathroom was a small bar of soap. The matress was so old you sank to the middle and the pillows were all but non-exsistant.
At the rack rate this would be highway robbery. It was clear that because we booked though Priceline.com they weren’t interested in our experience or comfort. There was nothing hospitable about this establishment.
The staff was less than professional and generally argumentative and the hotel isn’t worth staying at in ANY event.
Save yourself and your trip – stay anywhere else.
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- Also Known As:
- Homestead Studio Hotel Fairfax
- Homestead Studio Suites Fairfax