We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“They cannot always fix everything” 4 of 5 stars
Review of Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks

Save Saved
You added Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
2.0 of 5 Hotel   |   12104 Monument Drive, Fairfax, VA 22033 (Formerly Homestead Studio Suites - Washington, D.C. - Fairfax - Fair Oaks)   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Save up to 10% Today!
Ranked #17 of 22 Hotels in Fairfax
Grand Prairie, Texas
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
“They cannot always fix everything”
4 of 5 stars Reviewed 1 week ago

We were lucky. We booked through Priceline, and somehow a smoking room was reserved by mistake. I called to confirm that we had a non-smoking room for that week, and they said they were out of non-smoking rooms. If they don't have any rooms left, then they don't have any rooms left. But, I guess that changed, maybe someone else cancelled or checked out early, cause when we arrived they found a non-smoking room for us. They will not always be able to do this for everybody.
They are not mind readers. They do not know that you need a first floor room if you don't tell them. They don't know someone is expecting an elevator. Why would anyone expect an elevator, and where would they put one? They have three two-story buildings with exterior room doors. If you really, really need something book the room with them directly, and don't purchase anything non-refundable.
I think some people complain about things cause they are really clueless about extended stay. Like, housekeeping is not going to clean your room everyday unless you pay extra. If you want someone to pick up after you everyday, either pay the extra or stay someplace else. They spend money on stuff like full size refridgerators, not extra cleaning staff. And the free breakfast is a muffin or instant oatmeal that you eat in your own room. If you want a real breakfast, you have a kitchen, cook whatever you want. There is no breakfast area in the lobby, and there's no reason there should be one.
There are four Extended Stay America locations in Fairfax, plus more in the general area. I think people are sometimes confused which one they are getting. Two of them, including this one, allow smoking in some rooms, two do not. Two of them, including this one, are near this mall. This location is a bit difficult getting in and out of. We usually had to drive a bit down the road and make a U-turn, which was fine, but we were not out during busy traffic times. If you have more of a M-F 9-5 schedule, this might be a problem depending on where you are going.

Room Tip: The first building has several handicapped parking spaces, so if you don't have handicapped plat...
See more room tips
  • Stayed August 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

47 reviews from our community

Traveler rating
    12
    8
    7
    6
    14
See reviews for
9
3
7
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Boulder, Colorado
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Renovated spacious room with nice TV channels selection. Parking spots can be limited during the high season. They certainly need to upgrade the breakfast by adding; for example, croissant, pasteries...etc

Room Tip: Be careful when you use your GPS to get there, especially with outdated map. My GPS took us to the n...
See more room tips
  • Stayed August 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basye, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed August 10, 2014

Very unsatisfactory. Was listed as "completely rennovated". Cleaned every surface with bleach wipes. Desk person came and sprayed for ants and roaches! Really! Cut my stay short and went to another hotel near by that was excellent.

  • Stayed August 2014, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane, Washington
1 review
5 of 5 stars Reviewed June 30, 2014

I'm part of a start-up company, so economy is crucial. This was an economical stay that was a perfect fit for this trip. The property is adjacent to the giant Fair Oaks Mall and two strip malls, one of which includes a Safeway within easy walking distance. I needed uninterrupted work time in the room, so not having daily housekeeping was an advantage. Since I chose not to rent a car, the fully-equipped kitchen + Safeway allowed me to stay "on the job." The Metro (bus) is literally curbside to this property, allowing me easy access to customers miles away. The basic-level (free) Wi-Fi is entirely sufficient for doing serious business e-mails, attachments, and web access.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davenport, Iowa
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 28, 2014

Rented out dirty room to me ! Dirty blood stained sheets !!!!!!!! Room smelled likebutt told front desk guy he got mad said there wasn't any maids at night . He changed the bed but I got my money run!

Room Tip: Not clean will rent out rooms that have dirty sheets bathroom no towels . Don't care about your...
See more room tips
  • Stayed June 2014, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 23, 2014

The rooms are clean and in good shape. Little kitchenette area has stove, fridge and coffee maker. No amenities in the room except for coffee and soap; If you need anything, the front desk staff is very helpful and friendly. The breakfast in the am is continental with a few selections. It is in the nice, quiet area of Fairfax, where the streets are easier to navigate and traffic more sparse.
The value is very good for the price.

Room Tip: There are no elevators. If you are unable to walk up stairs while toting luggage, request a first fl...
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 27, 2014 via mobile

We were here for 3 nights. It's a great location, the mall is walking distance and the metro is 2 exits away. The staff was friendly and helpful. There was a serious ant problem though. I mean not a few in the kitchen here and there, I mean on the beds (and quite a few of them), tables everywhere! I had to wonder if they had such a serious any problem how were they preventing bed bugs (where is the exterminator). The air was very inconsistent. We would leave for the day and return to a stuffy warm room (air was set on 68-70), was like that through the night as well. We came into the room with a half a roll of toilet paper, the desk was fine to give another when we went to the office. The kitchen drawers, cabinets etc was dusty. Cigarette hole in the bed comforter and on the bathroom sink cigarette marks. The room did not smell of smoke though. It was alright for the value, the biggest problem being the ants!!!

  • Stayed May 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks

Address: 12104 Monument Drive, Fairfax, VA 22033 (Formerly Homestead Studio Suites - Washington, D.C. - Fairfax - Fair Oaks)
Phone Number:
Location: United States > Virginia > Fairfax
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #17 of 22 Hotels in Fairfax
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks 2*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Extended Stay, Booking.com, Priceline, Tingo, Hotels.com, Odigeo, Otel and Venere so you can book your Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homestead Studio Hotel Fairfax
Homestead Studio Suites Fairfax

Owners: What's your side of the story?

If you own or manage Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.