The facilities are a bit limited. No work out facility or swimming pool, although there was another Extended Stay nearby with both, but unfortunately I was using public transportation and didn't have a car. I did run around the surrounding area which was pleasant in the morning and worked out just fine. Refrigerators in both rooms leaked a little bit of water, which I noticed and which was immediately cleaned up. I had been given a smoking room by Priceline but the staff immediately changed it for me as soon as I noticed. The housekeeping seemed a bit lax, I found some pieces of paper on the floor, not all the lights were plugged in, everything was not buttoned up and perfect as I would expect a hotel room to be, but I wouldn't call it dirty. The grab and go breakfast was definitely grab and go. Some fruit, prepackaged muffins, coffee, and granola bars were about the extent of it. The staff was the highlight of my stay. They were incredibly helpful and extremely responsive to every request or comment I made, even giving me free bottles of water and refunding my money when the vending machine ate it.
For the value and the staff, I would definitely stay again, and especially as an extended stay option, I think it would be a good choice.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
July 25, 2013
Rob - I appreciate you taking the time to write a review of your experience with us. Thank you for the kind comments about our hospitality; however, I apologize our housekeeping services did not meet your expectations. Our goal is to ensure you are provided with a clean room while you are our guest. Please be assured that cleanliness is of the utmost concern to us and feedback such as yours is taken very seriously.
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Our team is committed to satisfying our guests, so we are very thankful for your feedback. If you have any additional feedback, we would like to hear it. Please contact me, at firstname.lastname@example.org, so we can speak directly. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.