Arrived very late on Wednesday night / Thanksgiving morning. Tried to use "lockbox" system to check in. My name was not listed on any of the boxes. Waited a couple minutes for someone to come let me in. Desk clerk was nice enough and check in was ok after that.
Room was a little beat up - thermostat was loose on the wall, repairs in bathroom had not been painted, escutcheon around tub faucet was loose. Kitchen was ok; refrigerator was clean inside, outside was pretty nasty on top. Surfaces other than counter tops, dresser tops, etc. were fairly dusty.
Room also smelled a little odd, but mostly like whatever food the previous occupant had cooked, so not really the fault of the hotel, I suppose. Not bad enough for my family to move to another room, either.
It was, however, extremely difficult to control the temperature in the room. The heater kept shutting down whenever we went to bed because of the "energy savings system." Very, very annoying.
Had to walk down to lobby to swap out towels/sheets for fresh. A little odd for a hotel, but I guess it saves them a fair amount of money.
I got a good deal and felt like I received a good value for what I spent, but if the Hyatt Fair Lakes ever wises up and puts a refrigerator and microwave in at least some of their rooms, we would probably choose the Hyatt over this place next time.