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“Nice and helpful staff” 5 of 5 stars
Review of Candlewood Suites Fairfax

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Candlewood Suites Fairfax
2.0 of 5 Hotel   |   11400 Random Hills Road, Fairfax, VA 22030   |  
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Ranked #4 of 22 Hotels in Fairfax
ALDIE
2 reviews
1 helpful vote 1 helpful vote
“Nice and helpful staff”
5 of 5 stars Reviewed February 10, 2014

Very friendly staff. Nice place to stay. Abraham is very nice and helpful. Quiet location, I went last weekend with my wife to check out the place and gather some info because we planning to stay there for 2 weeks until the renovation in our house is over ,Ibraham showed us the rooms and the rates and he was very helpful so booked the room , it was a good deal clean facilities and a nice room ,great location, thanks Ibraham...

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review, February 24, 2014
Thank You for posting your review on Trip Advisor. We appreciate all reviews, but I especially enjoy ones that recognize the service provided by my team members. Abrahim truly takes ownership of the hotel on his watch, and we all rest assured knowing that he is on our team. I will be certain to pass on your comments to him, and look forward to our next opportinity to serve you.
Dave
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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209 reviews from our community

Traveler rating
    141
    47
    8
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    6
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Fairfax, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2014

THIS REVEIW IS FOR THE CANDLEWOOD SUITES WASHINGTON-FAIRFAX, 11400 RANDOM HILLS RD, FAIRFAX, VA 22030

I love this Hotel which feels like an apartment! The staff especially Theresa Woods Front Desk/Sales Manager are so customer service oriented and helpful. I have stayed here several times (and I live down the street) I have put my clients up at the hotel (I am a Real Estate Agent) while waiting to close on property or having transferred the area and looking for property to buy or rent. It is my only choice of Hotels for my clients. Every convenience met from comfort of bed to the kitchenette stocked & the quietness of the entire hotel is just a perfect choice for my clients. It was clean' quiet and close to shopping, dining and metro Bus 2B. The location is terrific and my clients love the on sight free laundry, walking and hiking trails nearby. Candlewood Suites exceeds my clients and my needs. And they accept pets:)

Room Tip: easy access to all ground floor rooms and elevators to upper level, all great!
See more room tips
  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review, February 24, 2014
Dear Realtor
Thank you for being our guest, and choosing to refer other guests to us. I also want to thank you for recognizing Theresa, who is truly a caring person and does her best to seee to the needs of all of our guests. We look forward to your future stays, and will always strive to uphold the highest possible level of service.
Thank You again for you comments, and we hope to see you back soon !
Dave
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 23, 2014

On my past 2 visits to this property,(August of last year and this past week) I've had the good fortune of being assisted by Jimmy. On each occasion, I was in town on a spur of the moment business trip and he was able to assist me. Even though I was uncertain of getting a room at the last minute, he assured me he'd do all he could to accommodate me. The calm, professional manner in which he performed his duties left me quite impressed and I won't hesitate to use this hotel in the future as well as refer to friends and colleagues.

Thanks again,
PM

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review, February 24, 2014
Dear PM
Thank you very much for your Trip Advisor review. Im always happy to hear that one of my team members made a memorable impression with our guests. Jimmy is an awesome team member and I greatly appreciate his service. I will be certaiin to pass on your comments to him, and we all look forward to your next visit with us.
Thank You
Dave
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfax, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 11, 2014

Very friendly staff. Nice place to stay. Abraham and Jimmy were very nice and helpful. Quiet location. The hotel was close to attractions and DC. Traffic near the hotel was not bad. Convienent and quiet.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review, February 24, 2014
Dear Kim
Thank You for your review on Trip Advisor ! Abraham and Jimmy are awesome team members who exemplfy Great Guest service. We are truly fortunate to have them on our team and value their hard work and dedication. I will be certain to pass on your comments to them. We look forward to your return trip, and thank you again for spreading the word about our great little hotel !
Dave
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manassas, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2013

Before coming to Candlewood Suites, I tried a variety of different hotels in the Northern VA area. But for the last 3 years, Ive chose this location as my primary hotel of choice. A HUGE part of that decision is based on the service that Abraham provides for me and my guest. He is ALWAYS friendly, and does his absolute best to ensure that we enjoy our stay. Ive witnessed him deal with multiple hostel clients of Candlewood Suites and successfully resolve their issue, leaving them happy at the end. He is there EVERY Saturday and is always in great spirits.

Because of my profession, Ive visited my fair share of hotels. And a lot of the help desk people are not pleasant and or in a hurry to assist their clients. Abraham is a professional in every aspect of the word, and should be acknowledge for his work ethic. --VNWIII & Candi D.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review, February 24, 2014
Dear Vernon
Thank you for your review, and awesome endorsement of my Superstar, Abraham ! He is amazing :) Its difficult to find people like him that are as dedicated and passionate as he.
We look forward to having you visit us again, and hope that you find our service provided by all or team members approaches the level of that provided by Abraham !
Dave
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2013

so far the best hotel, we love this hotel, i been traveling this year to Virginia so many times and we always comeback to this hotel, this is our love nest, and the weekend manager(Abraham) become our friend becouse hes so nice and whatever we ask hes been there for us...thanks Abraham and keep up the good work,,,and also wait for us in 2014...happy holidays ...

Room Tip: the best and good prices in the hotels
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review, February 24, 2014
Dear John
Thank You for posting your review on Trip Advisor, and thank you returning to our property each time you visit the area. Abrahim is awesome and I will be ceratin to pass on your comments to him. Thank You again and we look forward to seeing you next time !
Dave
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2013

I stayed here for about 4 months. During my time here I had absolutely no complaints. The hotel is clean the location is great with so many food and entertainment options close by. My favorite part was the ability for me to go to the Xsport fitness which was really close by. The staff at this location is great as well, very helpful and a joy to speak with. Especially Abraham and Tommy who provide great customer service and are extremely helpful. I would highly recommend staying here.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review, February 24, 2014
Dear Omir
Thank you for writing your review for our hotel. My team appreciates hearing that our guests felt so highly about their stay, that they would post a review on Trip Advisor.
We hope to see you again soon, and I will surely pass on your comments to my team !
Dave
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Fairfax

Address: 11400 Random Hills Road, Fairfax, VA 22030
Phone Number:
Location: United States > Virginia > Fairfax
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Fairfax
#5 Business Hotel in Fairfax
#6 Romantic Hotel in Fairfax
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Fairfax 2*
Number of rooms: 122
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection. At the Candlewood Suites Washington-Fairfax we put the amenities where they count: in our suites. Each suite features a fully equipped kitchen with a microwave, 2 burner stove, refrigerator ice maker, dishwasher and the utensils needed for cooking. Every guest room at the Fairfax Candlewood Suites offers free high-speed Internet, and a comfortable executive desk & chair.Enjoy free use of the hotel s fitness center, business services, and laundry facilities. Relax in an overstuffed recliner while enjoying a CD or VCR tape from the hotel s free library. The hotel also has the renowned Candlewood Cupboard, a small convenience store where you can purchase items 24/7 at a reasonable price.The pet friendly Candlewood Suites Fairfax is conveniently located near the Pentagon, NRA museum, George Mason University, Patriot Center, Dulles Expo & Conference Center, Fair Oaks Mall, and Fairfax County Courthouse. Use the Vienna Metro station just 4 miles away to visit the many area attractions in Washington, DC. Dulles Airport IAD and Reagan National Airport DCA are within 14 miles.This extended stay hotel caters to business and government travelers. Best of all, every night you stay at the Candlewood Suites Washington-Fairfax you will earn Priority Club Rewards points! ... more   less 
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Also Known As:
Candlewood Suites Fairfax Hotel Fairfax
Candlewood Fairfax
Fairfax Candlewood Suites

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