The customer service has gone down dramatically. I came there and waited for 10 minutes before someone showed up to the front-desk to service me. I left my dress pants in the room after check-out and called back a day later to see if anyone has seen it...they said they'd check on it and call me back. Another day later, no one called back. I called back again to ask, they said they haven't checked it yet and they'll call me when they do. 3 days goes by, I called again, they said no one has seen it or even checked. They, simply, don't give a crap anymore since they already took my money. They didn't realize that i'm not a one-time visitor, but I've been there 10-15 times. They lost me as a customer for good.
- Official Description (provided by the hotel):
- Come and experience our new Comforts of Home Bedding Collection. At the Candlewood Suites Washington-Fairfax we put the amenities where they count: in our suites. Each suite features a fully equipped kitchen with a microwave, 2 burner stove, refrigerator ice maker, dishwasher and the utensils needed for cooking. Every guest room at the Fairfax Candlewood Suites offers free high-speed Internet, and a comfortable executive desk & chair.Enjoy free use of the hotel s fitness center, business services, and laundry facilities. Relax in an overstuffed recliner while enjoying a CD or VCR tape from the hotel s free library. The hotel also has the renowned Candlewood Cupboard, a small convenience store where you can purchase items 24/7 at a reasonable price.The pet friendly Candlewood Suites Fairfax is conveniently located near the Pentagon, NRA museum, George Mason University, Patriot Center, Dulles Expo & Conference Center, Fair Oaks Mall, and Fairfax County Courthouse. Use the Vienna Metro station just 4 miles away to visit the many area attractions in Washington, DC. Dulles Airport IAD and Reagan National Airport DCA are within 14 miles.This extended stay hotel caters to business and government travelers. Best of all, every night you stay at the Candlewood Suites Washington-Fairfax you will earn Priority Club Rewards points! ... more less
- Reservation Options:
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- Also Known As:
- Candlewood Suites Fairfax Hotel Fairfax
- Candlewood Fairfax
- Fairfax Candlewood Suites