The hotel has great customer service as soon as you walk in the door. The front desk has been a great help to me. I am up here on business and don't really know my way around the area, they have been a huge help on pointing me in the right direction. Really well kept hotel inside and out. Jimmy from the front desk has gone out of his way to make sure everything I need is taking care of. I will be booking with candlewood suites again.