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Candlewood Suites Fairfax: Traveler Reviews

2.0 of 5
11400 Random Hills Road, Fairfax, VA 22030
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Candlewood Suites Fairfax
Ranked #4 of 22 hotels in Fairfax
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154 reviews from our community

Traveler rating
    105
    33
    7
    6
    3
See reviews for
Families
22
 
Couples
28
 
Solo
48
 
Business
79
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Excellent value for money”
4 of 5 stars Reviewed March 14, 2013

I stayed here for two weeks in Candlewood's extended stay pricing and was very happy with the quality of amenities and service, for what was a very reasonable price $79 a night. The bed was extremely comfortable, the bathroom excellent and the kitchen facilities pretty good too. All Staff were very welcoming and very helpful and Ibrahim, the weekend manager was very pleasant indeed. The free laundry service was very welcome and reduced potential costs further.
One amusing issue: in the kitchen drawer were two knives, two forks and two teaspoons. No dessert spoons. On asking the staff whether they were missing the answer was "no, we don't provide those". Interesting as cereal is one thing that most overnighters would eat in the morning when breakfast is no provided. Anyway four spoons up at the local K-Mart cost $3.99 but theone wonders why they can't provide them when they are that cheap.
Oh well - quirks of the business but really this was an excellent motel/ suites and I recommend this place to travellers. Location good, amenities excellent, staff very helpful and pleasant.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask 941Bill about Candlewood Suites Fairfax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review
March 18, 2013
Dear 941Bill
We appreciate your endorsement on Trip Advisor.We may not be all things to al people, be we do strive to be consistant at delivering a great value, comfortable bedding,and a welcoming atmosphere for all guests as you have noted.
With so many hotel choices, thank you for choosing to stay with us at the Canldewood Suites Fairfax.
Thank you for being our guest, and we look forward to your next visit again in the future !
Dave
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gambrills, Maryland
2 reviews
“I want to stay here every time I come to VA!”
5 of 5 stars Reviewed March 12, 2013

I stayed at Candlewood Suites in Fairfax, VA and loved every second of it. Abraham took care of me and treated me like a queen. I could not have asked for more. Upon returning home, my friends and family wanted to hear about my trip, and I could not stop raving about my stay.

My room was immaculate. There was a small kitchen with all of the comforts of home as well as a little welcome surprise in the microwave (a bag of microwave popcorn) which I enjoyed while watching some of my favorite TV shows on the large flat screen, in my PJs, sitting in the wonderfully comfortable bed.

The Candlewood is also conveintly located very close to many restaurants and stores. The weekend was so beautiful, that I even took advantage of walking to several places.

I have business here one weekend a month, and I am going to reserve a room here for every one of them :)

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Tracieb55 about Candlewood Suites Fairfax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review
March 18, 2013
Dear Tracieb55
Thank You for your compliments about our staff and hotel. Abraham is one of a kind, and I am happy he was able to take good care of you. I will share your comments with my entire team, and know they will take great pride in knowing how satisfied you were. We look forward to your many returns, and will do our best to provide you with consistant quality service, every time !
Should you need anything, feel free to contact me at anytime, by calling the hotel main switchboard and asking for extension 7800. It will be a pleasure to hear from you.
Dave
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Washington, Virginia
2 reviews
“Home to Home”
5 of 5 stars Reviewed March 2, 2013

This accomodation is absolutely 5 star. The rooms are spacious clean and well equipped. Location is perfect not far from mall. Access to gym laundry and snack shop. I would like to say a special thank you to Abraham. His customer service is excellent. I will always come back to this hotel every time i visit Washington. I wouldn't think of staying anywhere else.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TigerTiger21 about Candlewood Suites Fairfax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review
March 4, 2013
Dear TigerTiger
Thank you for the compliments you have extended towards our property and its team members. Abraham in particular is frequently complimented for his outstanding service and serves as a role model for our entire team. We are also grateful for your pledge to return whenever in the DC region, we will strive to continue to earn this distiction with you, and all of our guests ! We look forward to the opportunity to serve you again in the future, and appreciate your kind words of endorsement !
Yours Truly
Dave Monroe
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State Employee
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Good, reliable hotel”
4 of 5 stars Reviewed February 22, 2013

This property is a favorite when traveling on business to northern Virginia. It is reliably clean and quiet, the price is reasonable, and the amenities include an in-suite kitchenette and a fitness center. Traffic is surprisingly light in the general area, even though there are numerous restaurants and shopping centers nearby. The only real detractor is that it is geared toward long-term stays, which means no daily housekeeping. Staff is friendly and welcoming, although I have experienced a few occasions of having to wait for them to return to the front desk from whatever other duty they were performing. They do allow pets so if you have allergies, or otherwise object to pets, you should look elsewhere. Overall, it's a good value for the money, and I recommend it.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask klbell37 about Candlewood Suites Fairfax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review
February 25, 2013
Thank You klbell37 for your comments and endorsement of the Candlewood Suites Fairfax. We are grateful that this is your favorite hotel when traveling to northern virginia, especially since we know we have some very stiff competition. As a team ,we will strive to remain consistant in providing the best possible service and clean facilities for all of our guests.
As always, it was our pleasure to serve you, and look forward to your next visit in the future !
Thank You
Dave
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Washington DC
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
“Front desk girl are so nice!!!”
5 of 5 stars Reviewed February 14, 2013

They really are so sweet! The rooms are clean and with ample space. There's a little area to purchase sodas and snacks. No bedbugs and the price is great!

The girls who have checked me into the front desk have always been really nice. One time, I wanted some ice but I just checked in so there wasn't any made yet. The front desk girl filled my pitcher for me with ice which I was very thankful for at the time.

Normally I would just give a 4 star. But the front desk staff really earned the 5th star on their own.

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Abernathy5 for Fairfax
Ask Abernathy5 about Candlewood Suites Fairfax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCndlFrFx, General Manager at Candlewood Suites Fairfax, responded to this review
February 20, 2013
Dear Abernathy5
Thank you for all the kind things you said about our hotel. Im glad you found us to be clean, and such a good value but most of all though, I appreciate your comments about the team ! Friendliness is difficult teach, so when we recruit new team members, which is rarely, we look for those qualities in our prospects. Im am truly fortuante that we have a staff that does truly care. We hope to see you back in the near future, so that we can serve you again, and look forward to the opportunity to do so.
Dave
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Additional Information about Candlewood Suites Fairfax

Also Known As:
Candlewood Suites Fairfax Hotel
Candlewood Suites Fairfax Hotel Fairfax
Candlewood Fairfax
Fairfax Candlewood
Fairfax Candlewood Suites
Address: 11400 Random Hills Road, Fairfax, VA 22030
Phone Number:
Region: United States > Virginia > Fairfax
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Wheelchair access
Hotel Style:
#5 Business Hotels in Fairfax
#7 Family Hotels in Fairfax
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection. At the Candlewood Suites Washington-Fairfax we put the amenities where they count: in our suites. Each suite features a fully equipped kitchen with a microwave, 2 burner stove, refrigerator ice maker, dishwasher and the utensils needed for cooking. Every guest room at the Fairfax Candlewood Suites offers free high-speed Internet, and a comfortable executive desk & chair.Enjoy free use of the hotel s fitness center, business services, and laundry facilities. Relax in an overstuffed recliner while enjoying a CD or VCR tape from the hotel s free library. The hotel also has the renowned Candlewood Cupboard, a small convenience store where you can purchase items 24/7 at a reasonable price.The pet friendly Candlewood Suites Fairfax is conveniently located near the Pentagon, NRA museum, George Mason University, Patriot Center, Dulles Expo & Conference Center, Fair Oaks Mall, and Fairfax County Courthouse. Use the Vienna Metro station just 4 miles away to visit the many area attractions in Washington, DC. Dulles Airport IAD and Reagan National Airport DCA are within 14 miles.This extended stay hotel caters to business and government travelers. Best of all, every night you stay at the Candlewood Suites Washington-Fairfax you will earn Priority Club Rewards points! ... more   less 
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