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“Amazing staff and customer service” 5 of 5 stars
Review of Hilton Garden Inn Fairfax

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Hilton Garden Inn Fairfax
3.0 of 5 Hotel   |   3950 Fair Ridge Drive, Fairfax, VA 22033   |  
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Ranked #1 of 22 Hotels in Fairfax
Greensboro
1 review
“Amazing staff and customer service”
5 of 5 stars Reviewed November 2, 2013

The best staff from bottom to top in the US. Outstanding customer service - will stay here every time I am back in the area for business. I highly recommend staying here - the staff are very aware at all times and have some of the best servant attitudes I have ever seen from a Hilton property. Outstanding staff and very clean.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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402 reviews from our community

Traveler rating
    305
    71
    20
    3
    3
See reviews for
101
66
33
166
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Any
English first
Bismarck, United States
1 review
5 of 5 stars Reviewed October 31, 2013

We received exceptional service from the staff at this Hilton Garden Inn. From the booking of the rooms, to the front desk check in, to the resataurant and the bar, we had nothing but the most accommodating and pleasant service. The king rooms lived up to the standard of other Hilton Garden Inns. I would stay here again without hesitation.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aliso Viejo, California, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 30, 2013

If you ever find yourself in a situation where the place you had planned to stay does not measure up to your expectations, stay at the Hilton Garden Inn. The standards and service are consistently high from property to property. It is so nice to be met with a smile!

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
Reviews in 36 cities Reviews in 36 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed October 27, 2013

I stay at the HGI Fairfax whenever I am in Northern Virginia for business, Everyone at the hotel is extremely friendly, welcoming and professional. If you stay there even one time they will remember you by name on your next visit. Manager Steve Steinberg, and his staff do a great job. The hotel is always clean and excellent in appearance. I have never had a bad stay.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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A TripAdvisor Member
4 of 5 stars Reviewed October 23, 2013

Staff is friendly and went beyond to help. Room qas immaculate and comfortable. Used fitness area, whirlpool, jogged outdoors in surrounding, cooked oatmeal in room, used Internet and TV in room, liked bathroom amenities, kept food cool in room fridge. Quiet. Easy and free parking. Food market across the street.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2013

Clean room, meeting room and restrooms. not your average bar, top shelf bourbon at a moderately price hotel. if I travel back that way this will be my first choice. they do have a breakfast buffet, I chose fresh eggs and it was great.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Puebla, Mexico
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 11, 2013

I don't have a light sleep, but there are too much noises on this hotel. Between the mini bar inside the room, the all night air condition on the hallways and the never stopping maintenance, you will have bad nights.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Fairfax

Address: 3950 Fair Ridge Drive, Fairfax, VA 22033
Phone Number:
Location: United States > Virginia > Fairfax
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Fairfax
#1 Business Hotel in Fairfax
#1 Family Hotel in Fairfax
#2 Romantic Hotel in Fairfax
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Fairfax 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Hilton Garden Inn Fairfax Hotel Fairfax
Fairfax Hilton Garden Inn
Hilton Fairfax

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